Lashonda M. Moore
Madison
Summary
Versatile administrative professional with strong office management skills and proficiency. Strong planner and problem solver, adept at adapting to change and excelling in independent and team-oriented environments. Consistently exceeds expectations, effectively juggles multiple priorities, and meets tight deadlines without compromising quality. Eager to contribute expertise gained through experience and education to a new opportunity.
Overview
25
25
years of professional experience
Work History
Sr Program Manager
Vanderbilt University Medical Center, Diversity
01.2016 - 04.2025
- Provide executive support to the Deans
- Supervise non exempt staff
- Independently manages departmental budgets (approving expenditures, conduct monthly reconciliations, providing financial information for budget projections and audits).
- Coordinate departmental events (plan and execute), and select projects/activities in support of academic goals and objectives and activities related to faculty, staff, students and student programs
- Serve as a back up liaison, and manager for the summer research internship programs, as well as the minority housestaff organization
- Coordinate with the LGBTI Health Program, assuring CME requirements, events, budgeting, travel, etc
- Established clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project''s duration.
- Cultivated strong relationships with external partners, ensuring effective collaboration on joint projects and initiatives.
- Negotiated contracts with vendors, ensuring favorable terms and conditions for the organization''s needs.
- Performed program research and analyzed data collection to develop cost estimates and budgets.
Executive Secretary
Vanderbilt University School of Medicine
01.2012 - 01.2016
- Provided executive level support to Senior Associate Dean for Diversity Affairs
- Calendar management
- Provides both administrative support to the minority residents/interns/fellows
- Effectively managed travel schedule for Deans; prepare travel expense reports for URM faculty traveling on behalf of the OFDA
- Effectively managed travel schedule for Deans, and prepare travel expense reports for minority faculty traveling on behalf of the OFDA.
- Coordinated meetings, conferences; including all logistics
- Plans and executes departmental annual events, implementing cost reductions and developing reporting procedures
- Collected and created statistical data, records, and reports
Office Assistant II
Vanderbilt University School of Medicine
01.2011 - 01.2012
- Answered telephone (e.g. take messages, respond to inquiries, and give direction)
- Maintained office filing and storage
- Monitored and ordered office supplies
- Calendar management
- Draft memos and/or correspondence for senior associate dean
Insurance Verification Specialist
Renal Advantage, Inc.
01.2010 - 01.2011
- Prioritized, coordinated, and completed patient accounts from point of pre-encounter order, to insurance verification, pre-certification, and payer authorization.
- Ensured all insurance requirements were met prior to patients’ arrival. Calculated and estimated patient charges and documented estimated patient financial liability (insurance limits and co-payment responsibilities) prior to arrival for services.
- Received and answered calls regarding insurance eligibility
Office Manager
Johnson’s House of Atena
01.2000 - 01.2009
- Designed and implemented office policies and procedures
- Supervised office staff
- Prepared timesheets
- Invoiced clients and managed accounts
- Updated organizational memberships
- Staffing Recruitment
- Controlled correspondence
- Tracked organizations spending and budget
Education
Masters of Business Administration -
UNIVERSITY OF PHOENIX
05.2024
Bachelors of Science - Business Administration & Human Resource
UNIVERSITY OF PHOENIX
10.2022
Bachelor of Science - Business Administration
TENNESSEE STATE UNIVERSITY
05.1997
Skills
- Team leadership
- Word Proficiency
- Problem-solving expertise
- Commitment to continuous learning
- Effective problem resolution
- Effective organization
- Effective team collaboration
- Decision Making
- Adaptability
- Effective time management
Timeline
Sr Program Manager
Vanderbilt University Medical Center, Diversity
01.2016 - 04.2025
Executive Secretary
Vanderbilt University School of Medicine
01.2012 - 01.2016
Office Assistant II
Vanderbilt University School of Medicine
01.2011 - 01.2012
Insurance Verification Specialist
Renal Advantage, Inc.
01.2010 - 01.2011
Office Manager
Johnson’s House of Atena
01.2000 - 01.2009
Bachelors of Science - Business Administration & Human Resource
UNIVERSITY OF PHOENIX
Masters of Business Administration -
UNIVERSITY OF PHOENIX
Bachelor of Science - Business Administration
TENNESSEE STATE UNIVERSITY
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