Latasha Haynes
Oakfield
Summary
Dynamic Clinical Manager with a proven track record at JMCGH, excelling in operations oversight and effective communication. Successfully led quality improvement initiatives that resulted in significant enhancements in clinical operations. Proficient in Epic Software and dedicated to fostering clinical leadership, bringing extensive managerial experience and a commitment to healthcare excellence.
Overview
27
27
years of professional experience
Work History
Clinical Manager
JMCGH
Jackson
07.2020 - Current
- Facilitated communication between medical personnel, patients and their families.
- Managed daily operations including staffing levels, budgeting, scheduling and resource allocation.
- Attended conferences and workshops to stay abreast of changes in the field.
- Supervised staff in the delivery of patient care services.
- Ensured that staff members adhere to professional standards of practice.
- Monitored performance of clinical staff against established metrics.
- Assisted with recruitment, selection, orientation and training activities for new employees.
- Participated in meetings with other healthcare professionals to discuss best practices.
- Reviewed reports from physicians regarding treatments performed on patients.
- Interviewed applicants and made recommendations for new hires.
- Employed data security methods to keep patient information confidential when reviewing clinic records.
- Managed patient care and clinic services and handled financial management, quality assurance, safety and risk management and facility maintenance.
- Implemented highly effective onboarding and coaching program for new and existing staff members and promoted cross-training in other areas.
- Maintained cleanliness of medical, storage and common area rooms.
- Oversaw clinical operations and procedures while remaining current of federal and state regulations to ensure organization processes were fully compliant with new healthcare law requirements.
- Administered financial operations and handled budget development, expenditure authorization, accounting and financial reporting.
- Coordinated weekly work schedules for department employees.
Patient Access Representative
JMCGH
Jackson
05.2017 - Current
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Provided assistance to internal departments when needed.
- Ensured accuracy of all data entered into computer system.
- Resolved discrepancies between hospital systems and third party payers.
- Assisted with preparing daily cash reports for accounting department.
- Scanned documents into electronic medical records system.
- Followed up on unpaid claims in a timely manner.
- Responded to patient inquiries regarding billing or financial matters.
- Verified demographics and insurance information to register patients in computer system.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Processed patient responsibility estimate determined by insurance at pre-registration.
- Prepared daily reports on registration activities, highlighting areas for improvement.
Charge Auditor
JMCGH
Jackson
01.2000 - Current
- Ensured timely completion of all assigned tasks within set deadlines.
- Provided guidance on improving internal controls over business processes.
- Verified accuracy of budgeting procedures by comparing actual figures against projected targets.
- Reviewed and evaluated internal control systems, financial records, and accounting systems to ensure accuracy of information.
- Reviewed financial statements to ensure accuracy and compliance with regulations.
Secretary
JMCGH
Jackson
01.1998 - Current
- Updated contact lists on a regular basis; created new contacts as needed.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Organized and maintained filing systems for important documents.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Performed data entry into computer systems; ensured accuracy of all entered information.
Education
Bachelor of Arts - Business Administration And Management
Bethel University
McKenzie, TN12-2014
Skills
- Clinical quality improvement
- Operations oversight
- Medical practice management
- Managerial experience
- Office procedures
- Meeting participation
- Supervisory experience
- Effective communication
- Insurance billing
- Medical billing
- Accounting proficiency
- Proficient in Epic Software
- Payroll administration
- Managed care
- Clinical instruction
- Clinical operations
- Clinical leadership
Timeline
Clinical Manager
JMCGH
07.2020 - Current
Patient Access Representative
JMCGH
05.2017 - Current
Charge Auditor
JMCGH
01.2000 - Current
Secretary
JMCGH
01.1998 - Current
Bachelor of Arts - Business Administration And Management
Bethel University
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