LaTeasha Chambers
Old Fort
Summary
Dynamic professional with exceptional attention to detail and proven interpersonal skills, most recently honed at Walmart as an Overnight Stocker. Adept at enhancing customer satisfaction through effective communication and problem-solving. Committed to continuous learning and leveraging technology to streamline processes, ensuring optimal productivity and service excellence.
Overview
3
3
years of professional experience
Work History
Overnight Stocker
Walmart
09.2024 - 05.2025
- Assisted customers by finding items quickly, and answering queries regarding stock and merchandise to resolve issues and increase satisfaction.
- Stocked designated items on shelves, end caps and displays utilizing tools such as pallet jacks and 'top-stock' carts.
- Rotated stock and fronted merchandise for appealing display.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Occasionally worked as a 'verifier.' Included going around picking up stock that was designated as over, scanning it in and verifying with on hand product levels that it would be via digital handheld device, and finally labeling and properly putting away said overstock into the back on the steel.
Restaurant Hostess, Waitress, and Dishwasher
Gg's Restaurant
11.2022 - 05.2023
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders, including both regular and alcoholic beverages.
- Answered customer questions about hours, seating, menu information, and advising of special offers and menu items to help drive sales. Also, handled all phone calls and to-go orders.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest while maintaining food safety and hygiene regulations through organization, cleaning, and disinfecting.
- Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction while utilizing clear and regular communication. Especially aided in meeting guests' needs whether it was a food allergy or resolving a problem using said communication skills.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Maintained balanced cash drawer with correct money values and accurate documentation, while also cashing out server staff tips left on card via POS system at the end of their shifts.
Intern
Polk County Chamber of Commerce
06.2022 - 11.2022
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Explored new technologies and approaches to streamline processes.
- Created promotional flyers/posters online in order to help push special offers, newly joined business, and events happening.
- Handled all phone calls to evaluate the customer/tourist's needs, giving up to date and accurate information, forwarding calls as scheduled and needed to my supervisor, and taking feedback in order to best resolve any issues or problems.
Education
High School Diploma -
Polk County High
Benton, TN05-2022
Skills
- Cash handling and POS system operations
- Exceptional attention to detail
- Proven consistent interpersonal skills across various roles and environments
- Drive to continuously learn
Timeline
Overnight Stocker
Walmart
09.2024 - 05.2025
Restaurant Hostess, Waitress, and Dishwasher
Gg's Restaurant
11.2022 - 05.2023
Intern
Polk County Chamber of Commerce
06.2022 - 11.2022
High School Diploma -
Polk County High