Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaTila Jones

Goodlettsville

Summary

Detail-oriented individual with a versatile background in warehouse operations and customer service. Professional with strong background in customer interactions and service solutions. Known for reliability and proactive approach to meeting customer and organizational goals.

Thorough team contributor with strong capabilities handling numerous projects at once while ensuring accuracy.

Overview

12
12
years of professional experience

Work History

Bulk Folder

Cintas
Nashville, TN
09.2022 - Current
  • Operated on assembly line to efficiently fold and organize bulk items for distribution.
  • Ensured compliance with safety protocols while maintaining a clean and organized workspace.
  • Collaborated with team members to streamline workflows, enhancing overall operational efficiency.
  • Trained new employees on proper folding techniques and equipment usage for optimal productivity.

Warehouse Worker

Gap Distribution Center
Gallatin, TN
09.2020 - 11.2025
  • Inspected incoming shipments for quality and accuracy, ensuring compliance with company standards.
  • Maintained clean, orderly work environment free of hazards.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Customer Service Representative/hostess

Meharry Medical School
Nashville, TN
05.2017 - 08.2022
  • Delivered prompt service to prioritize customer needs.
  • Handled customer inquiries effectively, resolving issues to maintain satisfaction levels.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Checked in guest as they arrived for appointments/ processed customers accounts for discharge

Hostess

Rainforest Cafe
Nashville, TN
01.2014 - 03.2017
  • Greeted and seated guests promptly, ensuring positive first impressions.
  • Managed wait lists efficiently, optimizing table turnover and guest satisfaction.
  • Communicated effectively with kitchen and service staff to coordinate guest needs.
  • Resolved customer inquiries and concerns, enhancing overall dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Medical

National College of Business of Technology
Nashville, TN
05-2005

High School Diploma -

Maplewood High
Nashville, TN
05-2003

Skills

  • Organizational growth
  • Efficient material handling
  • Workplace safety
  • Visual inspection
  • Teamwork
  • Time management
  • Multitasking
  • Reliability
  • Work area cleanliness
  • Excellent communication
  • Active listening
  • Relationship building

Timeline

Bulk Folder

Cintas
09.2022 - Current

Warehouse Worker

Gap Distribution Center
09.2020 - 11.2025

Customer Service Representative/hostess

Meharry Medical School
05.2017 - 08.2022

Hostess

Rainforest Cafe
01.2014 - 03.2017

Medical

National College of Business of Technology

High School Diploma -

Maplewood High
LaTila Jones