LaTila Jones
Goodlettsville
Summary
Detail-oriented individual with a versatile background in warehouse operations and customer service. Professional with strong background in customer interactions and service solutions. Known for reliability and proactive approach to meeting customer and organizational goals.
Thorough team contributor with strong capabilities handling numerous projects at once while ensuring accuracy.
Overview
12
12
years of professional experience
Work History
Bulk Folder
Cintas
Nashville, TN
09.2022 - Current
- Operated on assembly line to efficiently fold and organize bulk items for distribution.
- Ensured compliance with safety protocols while maintaining a clean and organized workspace.
- Collaborated with team members to streamline workflows, enhancing overall operational efficiency.
- Trained new employees on proper folding techniques and equipment usage for optimal productivity.
Warehouse Worker
Gap Distribution Center
Gallatin, TN
09.2020 - 11.2025
- Inspected incoming shipments for quality and accuracy, ensuring compliance with company standards.
- Maintained clean, orderly work environment free of hazards.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Customer Service Representative/hostess
Meharry Medical School
Nashville, TN
05.2017 - 08.2022
- Delivered prompt service to prioritize customer needs.
- Handled customer inquiries effectively, resolving issues to maintain satisfaction levels.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Checked in guest as they arrived for appointments/ processed customers accounts for discharge
Hostess
Rainforest Cafe
Nashville, TN
01.2014 - 03.2017
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed wait lists efficiently, optimizing table turnover and guest satisfaction.
- Communicated effectively with kitchen and service staff to coordinate guest needs.
- Resolved customer inquiries and concerns, enhancing overall dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Medical
National College of Business of Technology
Nashville, TN05-2005
High School Diploma -
Maplewood High
Nashville, TN05-2003
Skills
- Organizational growth
- Efficient material handling
- Workplace safety
- Visual inspection
- Teamwork
- Time management
- Multitasking
- Reliability
- Work area cleanliness
- Excellent communication
- Active listening
- Relationship building
Timeline
Bulk Folder
Cintas
09.2022 - Current
Warehouse Worker
Gap Distribution Center
09.2020 - 11.2025
Customer Service Representative/hostess
Meharry Medical School
05.2017 - 08.2022
Hostess
Rainforest Cafe
01.2014 - 03.2017
Medical
National College of Business of Technology
High School Diploma -
Maplewood High