Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LaTonya Roper

Knoxville

Summary

Dynamic professional with extensive experience at Amazon Fulfillment Center, excelling in warehouse safety practices and effective communication. Proven track record in enhancing operational efficiency and customer satisfaction through strategic problem-solving and team collaboration. Adept at utilizing data entry skills to streamline processes and ensure accuracy. Hardworking employee with customer service, multitasking, and time management abilities, who is devoted to giving every client a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized, motivated and seeking entry-level opportunity to expand newly acquired real estate skills while facilitating company growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Warehouse Associate/Packer

Amazon Fulfillment Center TYS1
Louisville
10.2023 - Current
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
  • Checked all outgoing shipments to ensure accuracy prior to dispatch.
  • Collaborated with team members to complete tasks efficiently and accurately.
  • Adhered strictly to company policies regarding quality control measures throughout the shipping process.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
  • Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
  • Packed goods for shipment in accordance with customer instructions.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Used pallet jacks to move items to and from warehouse locations.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Updated inventory and production information using warehouse management systems and scanner guns.

Entrepreneur

3Generations Spotless Cleaning
Knoxville
07.2020 - 01.2024
  • Coached, mentored and trained team members in order to improve their job performance.
  • Ensured compliance with regulatory requirements and industry standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Established processes to ensure efficient workflow throughout the organization.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Monitored staff performance and addressed issues.
  • Streamlined communication channels, improving information flow and decision-making speed.

Education

Real Estate Certification - Real Estate

Real EstateU
Knoxville, TN
03-2025

GED -

Tennessee Board of Education
Knoxville
09-1986

BBA - Business Administration And Entreprenershipu

South College
Knoxville, TN

Some College (No Degree) - HR Management

Kaplan University
Davenport, IA

Skills

  • Real estate analysis
  • Investment strategies
  • Market research
  • Customer relationship management
  • Project management
  • Team building
  • Effective communication
  • Conflict resolution
  • Time management
  • Attention to detail
  • Team collaboration
  • Problem-solving
  • Warehouse safety practices
  • Data entry skills
  • Complex problem-solving
  • Order processing and picking
  • Basic mathematics
  • Damage control techniques
  • Product verification

Certification

  • National Real Estate Certificate
  • TN Real Estate Certicate

Timeline

Warehouse Associate/Packer

Amazon Fulfillment Center TYS1
10.2023 - Current

Entrepreneur

3Generations Spotless Cleaning
07.2020 - 01.2024

Real Estate Certification - Real Estate

Real EstateU

GED -

Tennessee Board of Education

BBA - Business Administration And Entreprenershipu

South College

Some College (No Degree) - HR Management

Kaplan University

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LaTonya Roper