Latoya Felix
Cleveland
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
9
9
years of professional experience
Work History
Manager
Wendys Restaurant
Cleveland
09.2024 - Current
- Supervised daily operations to ensure efficient restaurant management.
- Trained and developed team members on service standards and procedures.
- Managed inventory levels and conducted regular stock checks for supplies.
- Coordinated staff schedules to maintain optimal workforce coverage.
Scanner
DRS
Alcoa
05.2024 - 07.2024
- Operated scanning equipment to digitize documents and improve accessibility.
- Maintained accurate records of scanned documents for easy retrieval.
- Followed safety protocols while handling scanning equipment and materials.
Server
Waffle House
Sevierville
09.2019 - 10.2020
- Served customers promptly and accurately in a fast-paced environment.
- Prepared food items according to established recipes and safety guidelines.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on menu offerings and service protocols.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
Cashier
Dollar Tree
Athens
04.2016 - 05.2017
- Processed customer transactions efficiently at a fast-paced retail store.
- Assisted customers in locating products throughout the store.
- Maintained cleanliness and organization at checkout areas.
- Provided exceptional customer service to enhance shopping experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Mcminn Central High School
05-2015
Skills
- Team management
- Inventory management
- Customer service
- Restaurant management
- Problem solving
- Leadership development
Timeline
Manager
Wendys Restaurant
09.2024 - Current
Scanner
DRS
05.2024 - 07.2024
Server
Waffle House
09.2019 - 10.2020
Cashier
Dollar Tree
04.2016 - 05.2017
High School Diploma -
Mcminn Central High School