LATOYA JOHNSON
Memphis
Summary
Dedicated security supervisor offering 20 years of experience managing security teams. Personable leader comfortable interacting with people from diverse cultures and backgrounds. Versed in training guards on various concepts, patrolling grounds and compiling records based on observations and findings.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Security Site Supervisor
Allied Universal
10.2019 - Current
- Reviewed incident logs regularly identifying any patterns or trends that may require further investigation or action.
- Provided training for new security personnel on safety protocols and emergency response plans.
- Monitored access control systems, CCTV footage, and alarm systems.
- Resolved conflicts between staff members in a timely manner while adhering to company policy.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Scheduled appointments between clients and customers and internal staff members.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Security Supervisor
At&t
06.2016 - 03.2020
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Created schedules for security personnel shift rotations and monitored staffing to ensure adequate coverage at all times.
Loss Prevention Manager
PCM Logistics
02.2008 - 06.2016
- Conducted investigations into suspected internal and external theft cases, including interviewing personnel and witnesses.
- Served as Manager security, safety, maintenance, loss prevention operations, teaching fellow employees various methods to prevent theft.
- Assisted with the development of employee training programs related to loss prevention topics such as shoplifting awareness and fraud detection methods.
Education
CRIMINAL JUSTICE (Some College) - undefined
Southwest Tennessee Community College
Memphis, TN06.2001
Criminal Justice (Some College) - undefined
University Of Memphis. Whitehaven High School
Memphis, TN05.1998
Skills
- Administrative support
- Team leadership
- Time management
- Access control
- Conflict resolution
- Strong interpersonal skills
- Interviewing techniques
- First aid training
- Attention to detail
- CPR certification
- Payroll and budgeting
- Regulatory compliance
- Verbal and written communication
- Security assessments
- Active listener
- Organizational skills
- Fraud detection
- Security audits
- Loss prevention strategies
- Criminal law
- Computer skills
- Incident reporting
- Incident report writing
- Customer service
- Communication skills
- CCTV monitoring
- Alarm systems
- Property patrol
- Valid Driver's license
Certification
- Guard Card
- First Aid Certification
- Driver's License
Timeline
Security Site Supervisor
Allied Universal
10.2019 - Current
Security Supervisor
At&t
06.2016 - 03.2020
Loss Prevention Manager
PCM Logistics
02.2008 - 06.2016
CRIMINAL JUSTICE (Some College) - undefined
Southwest Tennessee Community College
Criminal Justice (Some College) - undefined
University Of Memphis. Whitehaven High School
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