Laura Ashmore
Oakland
Summary
Results-oriented P&D professional with expertise in route-planning technology and vendor integrations. Proven ability to lead cross-functional teams to enhance pickup and delivery performance. Strong focus on operational reliability and seamless deployment of innovative solutions. Committed to proactive problem-solving and delivering exceptional customer service.
Overview
22
22
years of professional experience
Work History
Sr. Engineer Systems Advisor
05.2022 - Current
- Spearhead Champions Corps program by organizing monthly meetings with key speakers showcasing new technology to Champion Corps members.
- As the Champion Corp lead guided and supported the Champion Corp Members throughout the FRO-FXE Legacy Launch,
- As an Initiative Owner, manage all phases of initiatives, ensuring successful planning, execution, and value realization.
- Navigated process flow of Lean Business Case while monitoring progress and approvals
- Orchestrate Release Management for FORGE by developing schedule and confirming alignment with developers and MDM team.
- Share schedule with FXE, FXG, and CSSP locations and supplied critical application guide for successful deployment.
Product owner
10.2021 - 05.2022
- Collaborate with various teams throughout the organization to understand the business needs.
- Managed the product backlog and prioritized items based on business need.
- Developed user stories to meet business demand
- Participated in PI planning sessions, Scrum meetings, Grooming sessions, UX design discussions, and Sprint demos
Product Manager
03.2020 - 10.2021
- Responsible for defining and supporting the building of desirable, feasible, viable, and sustainable products that meet customer needs over the product market lifecycle
- Develop the Program Vision, Roadmap, and Features required to meet these needs
Operations manager
12.2003 - 02.2020
- To Plan, Organize, Direct and Control All Operations Within the Service Area In A Way That Provides Maximum Service To Customers While Maintaining, A Cost Effective Station Operation
- Plan and schedule for a workforce of 180+ employees
- Responsible for the integrity of the Control Self-Monitoring Audit
- Responsible for the monthly station budget review and strict adherence to budgeted goals.
- Responsible for the recruitment and retention of new hire employees
- Acting Senior Manager role during absence
Education
Bachelor of Arts -
Texas A & M International University
Laredo, TX01.2003
Skills
- Bilingual: Spanish
- Route planning
- Global technology deployment
- Cross-functional leadership
- Vendor integration
- Software deployment
- Operational enhancement
- Communication skills
- Problem-solving strategies
- Customer service excellence
Timeline
Sr. Engineer Systems Advisor
05.2022 - Current
Product owner
10.2021 - 05.2022
Product Manager
03.2020 - 10.2021
Operations manager
12.2003 - 02.2020
Bachelor of Arts -
Texas A & M International University