Lauralee Haines
Tullahoma
Summary
Results-oriented Retail Professional with expertise in inventory management and customer engagement. Proven ability to enhance product displays, train teams, and implement effective merchandising strategies that improve product visibility. Strong analytical skills and problem-solving capabilities drive sales growth and elevate customer satisfaction.
Overview
9
9
years of professional experience
Work History
Merchandiser
Driveline Retail
02.2024 - Current
- Ensured product availability through effective inventory audits and compliance checks.
- Maintained stock accuracy and availability with precise inventory management practices.
- Enhanced customer engagement by optimizing product displays in collaboration with management.
- Trained new hires on merchandising techniques and adherence to company policies.
- Managed product deliveries with suppliers, resolving discrepancies efficiently and promptly.
- Removed damaged or outdated items to maintain appealing store displays.
Cashier Team Lead
Zaxbys
04.2017 - 07.2024
- Enhanced operational efficiency by supervising cashier team and ensuring exceptional service.
- Trained new cashiers on policies, procedures, and effective customer service techniques.
- Maintained accurate cash handling and reconciliation during cash register operations.
- Implemented process improvements to boost transaction speed and customer satisfaction.
- Ensured order accuracy and timely delivery in a fast-paced dining environment.
- Delivered outstanding service to maximize guest satisfaction and encourage repeat business.
Education
Associates - Health And Human Services
Ultimate Medical Academy
Clearwater, FL07-2027
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Active listener
- Merchandise planning
- Retail sales professional
- Customer relationship management (CRM)
- POS systems
- Retail
- Customer service
- Multitasking
- Time management
- Product knowledge
- Adaptability and flexibility
- Clear communication
- Problem-solving
- Critical thinking
Timeline
Merchandiser
Driveline Retail
02.2024 - Current
Cashier Team Lead
Zaxbys
04.2017 - 07.2024
Associates - Health And Human Services
Ultimate Medical Academy