Summary
Work History
Education
Skills
Timeline
Generic

Lauren Bailey

Columbia

Summary

Dynamic healthcare professional with extensive experience, excelling in patient care and documentation. Proven ability to foster community through engaging activities and strong relationships. Skilled in office administration and active listening, ensuring compliance and enhancing resident well-being through innovative programming and support. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Work History

Nurse Technician

Sumner Regional Medical
2021 - 2025
  • Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
  • Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
  • Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
  • Provided prompt and accurate services such as CPR and first aid during emergencies.

NHC Activity Director

National Health Care
2016 - 2021
  • Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Developed strong relationships with residents and their families, fostering a supportive community environment.

NHC Activity Director Assistant

National Health Care
2015 - 2016
  • Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
  • Boosted social interaction among residents through organizing regular events, outings, and group activities.
  • Developed and lead intergenerational activities to encourage mental agility of patients.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.

NHC Health Information and Rehab Secretary

National Health Care
2013 - 2015
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

High School Diploma -

Spring Hill High School
Spring Hill, TN
01-2012

No Degree - Prerequisites And Business Studies

Columbia State Community College
Columbia, TN

Skills

  • Patient care
  • Healthcare ethics
  • Documentation
  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Active listening

Timeline

Nurse Technician

Sumner Regional Medical
2021 - 2025

NHC Activity Director

National Health Care
2016 - 2021

NHC Activity Director Assistant

National Health Care
2015 - 2016

NHC Health Information and Rehab Secretary

National Health Care
2013 - 2015

High School Diploma -

Spring Hill High School

No Degree - Prerequisites And Business Studies

Columbia State Community College
Lauren Bailey