Lauren Click
Seymour
Summary
Dynamic Case Manager with proven success at Somatus, adept in problem-solving and interdisciplinary collaboration. Skilled in case documentation and developing tailored support strategies, achieving positive client outcomes. Recognized for enhancing client satisfaction through effective communication and timely interventions, while maintaining compliance with regulations and confidentiality standards.
Overview
18
18
years of professional experience
Work History
Case Manager
Somatus
10.2022 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Registered Nurse
Fresenius Medical Care Holdings Inc.
04.2011 - 10.2022
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Registered Nurse
DCI
12.2006 - 04.2011
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Education
Bachelor Of Science In Nursing - Nursing
University of Tennessee Chattanooga
Chattanooga, TN05.2015
Associate Degree In Nursing - Nursing
Walters State Community College
Morristown, TN05.2010
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Documentation and reporting
- Email and telephone etiquette
- Interdisciplinary collaboration
Timeline
Case Manager
Somatus
10.2022 - Current
Registered Nurse
Fresenius Medical Care Holdings Inc.
04.2011 - 10.2022
Registered Nurse
DCI
12.2006 - 04.2011
Bachelor Of Science In Nursing - Nursing
University of Tennessee Chattanooga
Associate Degree In Nursing - Nursing
Walters State Community College
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