Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lauren Hanks

Lenoir City

Summary

I am dependable and successful in providing high-quality customer service to guests.

I am adaptable and professional.

I specialize in team collaboration and resolving issues.

I am enthusiastic and strong-willed.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server/Hostess

Bella Hibachi & Sushi
03.2024 - 08.2025
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in maintaining cleanliness and organization in the restaurant.
  • Learned menu items to effectively communicate with customers..
  • Adapted quickly to changing situations and customer needs in fast-paced environment.

Server

Aubrey's
05.2023 - 03.2024
  • Kindly greeted customers and diligently took orders while providing accurate descriptions of all items and answering questions about the menu.
  • Provided patrons with food and beverages in a friendly manner.
  • Collaborated with kitchen staff to coordinate timely meal delivery during peak hours.

Stocker/Cashier

Fireworks Supermarket
06.2022 - 01.2023
  • Organized merchandise displays to enhance product visibility and customer accessibility.
  • Operated a cash register for cash and credit transactions with excellent accuracy levels.
  • Helped customers locate items and complete purchases around the busy holiday seasons.

Delivery Driver

Doordash
12.2021 - 06.2022
  • Navigated delivery routes efficiently to ensure timely arrival.
  • Satisfied customer needs by communicating with restaurant/fast food employees.

Sandwich Artist

Which Wich Superior Sandwiches
12.2020 - 06.2021
  • Prepared high-quality sandwiches following customer specifications and established food safety guidelines.
  • Greeted guests with a smile and promoted specials while providing food complementing information.
  • Organized freezers, refrigerators, and storage rooms by receiving, recording, and moving food and beverage products.

Education

No Degree - Communications

University of Tennessee
Knoxville, TN
05-2027

Associate of Arts - Communications

Roane State Community College
Harriman, TN
12-2024

Lenoir City High School
Lenoir City
05-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Team collaboration
  • Order accuracy
  • Point of sale (POS) system operations
  • Reliability
  • Multitasking abilities

Certification

Alcohol Serving License

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Server/Hostess

Bella Hibachi & Sushi
03.2024 - 08.2025

Server

Aubrey's
05.2023 - 03.2024

Stocker/Cashier

Fireworks Supermarket
06.2022 - 01.2023

Delivery Driver

Doordash
12.2021 - 06.2022

Sandwich Artist

Which Wich Superior Sandwiches
12.2020 - 06.2021

No Degree - Communications

University of Tennessee

Associate of Arts - Communications

Roane State Community College

Lenoir City High School

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Lauren Hanks