Lauren Hanks
Lenoir City
Summary
I am dependable and successful in providing high-quality customer service to guests.
I am adaptable and professional.
I specialize in team collaboration and resolving issues.
I am enthusiastic and strong-willed.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Hostess
Bella Hibachi & Sushi
03.2024 - 08.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in maintaining cleanliness and organization in the restaurant.
- Learned menu items to effectively communicate with customers..
- Adapted quickly to changing situations and customer needs in fast-paced environment.
Server
Aubrey's
05.2023 - 03.2024
- Kindly greeted customers and diligently took orders while providing accurate descriptions of all items and answering questions about the menu.
- Provided patrons with food and beverages in a friendly manner.
- Collaborated with kitchen staff to coordinate timely meal delivery during peak hours.
Stocker/Cashier
Fireworks Supermarket
06.2022 - 01.2023
- Organized merchandise displays to enhance product visibility and customer accessibility.
- Operated a cash register for cash and credit transactions with excellent accuracy levels.
- Helped customers locate items and complete purchases around the busy holiday seasons.
Delivery Driver
Doordash
12.2021 - 06.2022
- Navigated delivery routes efficiently to ensure timely arrival.
- Satisfied customer needs by communicating with restaurant/fast food employees.
Sandwich Artist
Which Wich Superior Sandwiches
12.2020 - 06.2021
- Prepared high-quality sandwiches following customer specifications and established food safety guidelines.
- Greeted guests with a smile and promoted specials while providing food complementing information.
- Organized freezers, refrigerators, and storage rooms by receiving, recording, and moving food and beverage products.
Education
No Degree - Communications
University of Tennessee
Knoxville, TN05-2027
Associate of Arts - Communications
Roane State Community College
Harriman, TN12-2024
Lenoir City High School
Lenoir City05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Team collaboration
- Order accuracy
- Point of sale (POS) system operations
- Reliability
- Multitasking abilities
Certification
Alcohol Serving License
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server/Hostess
Bella Hibachi & Sushi
03.2024 - 08.2025
Server
Aubrey's
05.2023 - 03.2024
Stocker/Cashier
Fireworks Supermarket
06.2022 - 01.2023
Delivery Driver
Doordash
12.2021 - 06.2022
Sandwich Artist
Which Wich Superior Sandwiches
12.2020 - 06.2021
No Degree - Communications
University of Tennessee
Associate of Arts - Communications
Roane State Community College
Lenoir City High School