Lauren Levan
Johnson City
Summary
Business student at East Tennessee State University with a focus on Business Marketing and Management. Proven leadership abilities and strong customer service experience contribute to a well-rounded professional profile. Capable of applying diverse skills to achieve organizational goals.
Overview
5
5
years of professional experience
Work History
Shift Lead
Tropical Smoothie Cafe
01.2024 - Current
- Supervise daily operations and ensure high-quality customer service.
- Train and support team members to maintain efficiency and morale.
- Handle customer concerns and resolve issues promptly and professionally.
Nanny
Private Family
01.2020 - 03.2024
- Provided attentive care for children, including meal prep, activities, and transportation.
- Created a safe, nurturing environment focused on emotional and physical development.
- Communicated effectively with parents about daily routines and child progress.
Manager
Statesville Recreation and Parks Department
05.2020 - 09.2023
- Managed recreational programs and coordinated staff schedules.
- Provided leadership and training to employees and volunteers.
- Delivered excellent customer service to patrons and resolved any issues with professionalism.
Education
BACHELORS DEGREE - MARKETING AND MANAGEMENT
ETSU
Johnson City, Tennessee05.2026
HIGH SCHOOL DIPLOMA -
STATESVILLE HIGH SCHOOL
Statesville05.2020
Skills
- Leadership and Team Management
- Customer service
- Staff training
- Communication
- Problem Solving
References
References available upon request.
Timeline
Shift Lead
Tropical Smoothie Cafe
01.2024 - Current
Manager
Statesville Recreation and Parks Department
05.2020 - 09.2023
Nanny
Private Family
01.2020 - 03.2024
BACHELORS DEGREE - MARKETING AND MANAGEMENT
ETSU
HIGH SCHOOL DIPLOMA -
STATESVILLE HIGH SCHOOL
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