English
Lavanya R
Windows specialist
Tirupur
Summary
Experienced Systems Administrator with 4+ years of expertise in deployment and maintenance of complex software and management of server infrastructures and data center operations across operating system platforms. Determined to deliver best technical solutions to meet functional and business requirements. Diligent troubleshooter, with strong communication skills to interact effectively with clients and departments in various IT environments. Flexible with positive work attitude focused on producing results under tight deadlines.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Windows Administrator/SRE
IBM
01.2023 - Current
- Deploying and testing windows servers with different OS
- Working on Ansible tower which creates templates and run template for health check and Vulnerabilities, Patching, Compliances.
- Working on IBM private cloud and Azure to build, deploy and manage servers.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Contributed to development, administration and testing of disaster recovery plans.
- Working on incident management, change management, problem management, RCA's.
- Handling P1, P2 within SLA's
- Working on Git hub to run job from Ansible.
- Creating Run books for entire environment to keep up to do date to teams.
- Troubleshooting issues whenever internal teams or application team and clients required.
- Working on cluster management, configuration, monitoring.
- Working on PowerShell to automate task which are performing in windows servers.
- Configured and tested Windows Server operating systems with roles features
Windows Server Administrator
Capgemini technology services private ltd
11.2019 - 01.2023
- Working as Windows L3 administrator with 3 years for multiple clients
- Responsible for Windows server deployment (2012, 2012R2, 2016, 2019) as per requirement
- Working in deploying active directory, DNS, DHCP, ADFS
- Working in server monitoring as monitoring tool(BM Tivoli, Opsview), backup tool(Networker), Antivirus(Trend Micro, Endpoint antivirus) and troubleshooting from OS end for monitoring Working in Vulnerability management, Incident, Change, Problem management
- Performing troubleshoot for windows related issues from client and internal teams, providing support to customer queries and requests
- Working in ticketing tool as Service now, HPSM, JIRA, BMC Remedy
- Worked in Migration of on premise servers to azure
- Performed disaster recovery for data centers
- Working in scrum board worked on Power shell scripting to minimize time and monitor environment
- Working in troubleshooting of GPO's, DNS queries and worked on renewal of required certificates
- Performed windows job scheduling
- Attending clients calls, Change Advisory Board calls, Clients approval call, Scrum and sprint planning call, client application upgrade or new discussion call
- Performing windows patching for different OS(Manual patching and using TEM tool) and troubleshoot if needed
- Performed OS upgrade, 2016 & 2012 to 2016)and tool upgraded to latest versions in windows
- Working in security and operations management(Sec Ops)
- Working with on call team to provide support to customers 24/7 on rotational basis
- Performing Health checks on customers environment everyday.
Education
B.E - Electrical And Electronics Engineering
VSB Engineering College Technical Campus
Tamilnadu, India 08.2015 - 05.2019
Skills
Basics of Power shell scripting
undefinedCertification
2021-11 AZ-900 Azure fundamentals
Languages
Advanced
Telugu
Upper intermediate
Tamil
Advanced
Hindi
Intermediate
Timeline
Windows Administrator/SRE
IBM
01.2023 - Current
Windows Server Administrator
Capgemini technology services private ltd
11.2019 - 01.2023
B.E - Electrical And Electronics Engineering
VSB Engineering College Technical Campus
08.2015 - 05.2019
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