Lawrence Jones
Nashville
Summary
Experienced supervisor with a background in operating heavy-duty equipment and managing crews in the sewer and water main repair industry. Responsibilities included training new employees, evaluating performance through periodic reviews, and developing strategies to enhance team productivity. Successfully resolved customer complaints while ensuring adherence to company policies and procedures. Demonstrated ability to monitor employee productivity levels and provide constructive feedback to improve overall team performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Utility Maintenance Specialist
Metro Water Services
11.2019 - Current
- Vactor operator
- Completed documentation associated with each job task performed including time sheets and service reports.
•Clean sewer mains
•Unstop blockage in lines
•Vactor sewage
•Excavation
Supervisor
RDH Construction
Nashville
06.2012 - 03.2020
- Trained crews
- Approved jobs
- Operate heavy duty equipment
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Tracked progress on projects and provided timely feedback to staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Developed strategies to improve team performance and productivity.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Trained new employees on company policies and procedures.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Education
GED -
Pearl Cohn
Nashville, TN09-1999
Skills
- Sewer main repair
- Water main repair
- Fire hydrant repair
- Lane closures certification
- Planner as far as strategizing a job
- overlooking employees assigning jobs
- Leading employees to successfully and safely approach and complete a job
- Encourage others to strive to bring out best work ability
- Team worker
- Problem solver to effectively complete a job
Certification
- Certification in American traffic safety services
- CPR AED and first aid for adults
- Counter balance, truck skid stick, Steers swap
- Certificate of training and confined space entry
- Class A CDL and tanker endorsement
Timeline
Utility Maintenance Specialist
Metro Water Services
11.2019 - Current
Supervisor
RDH Construction
06.2012 - 03.2020
GED -
Pearl Cohn