Dynamic Wire Technician with AT&T, skilled in wire splicing and network configuration. Achieved significant reductions in service downtime through effective troubleshooting and collaboration. Demonstrated strong attention to detail and a proactive work ethic, consistently exceeding productivity goals while maintaining high-quality standards in complex wiring projects.
Overview
14
14
years of professional experience
Work History
Wire Technician
AT&T
11.2014 - Current
Maintained up-to-date knowledge of industry advancements, incorporating new techniques into daily tasks when applicable.
Reduced service downtime by promptly addressing and resolving wire connectivity problems.
Collaborated with fellow technicians to complete complex wiring projects within tight deadlines.
Exceeded team productivity goals through diligent work ethic and strong attention to detail during installation procedures.
Cashier/Cook
Zaxby's Chicken Fingers & Buffalo Wings
11.2011 - 11.2014
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
High School Diploma -
Bartlett High School
Bartlett
05-2012
Skills
Power tool operation
Hand tool proficiency
Wire splicing
Network configuration
Fiber optic handling
Equipment troubleshooting
Service Excellence Award Winner
I exceeded expectations in regards to customer service, performance metrics, and going above and beyond for the customers we service,