Summary
Overview
Work History
Education
Skills
Timeline
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Laxshmanan A

Laxshmanan A

Perambalur

Summary

Dynamic Technical Assistant with a proven track record at Sangeetha Group of Hotel, adept at implementing system upgrades and enhancing user accessibility. Skilled in web development and complaint resolution, I effectively liaised with customers to resolve issues, ensuring a seamless support experience while maintaining comprehensive technical documentation.

Overview

3
3
years of professional experience

Work History

Technical Assistant

Sangeetha Group of Hotel
01.2022 - 03.2025
  • Installed technical hardware and software in deskside support environment.
  • Gathered, organized and distributed technical documentation.
  • Logged inventory of functioning systems to maintain user accessibility.
  • Maintained knowledge support base regarding equipment warranties and repair needs.
  • Liaised with customers, communicating and resolving problems and concerns.
  • Updated supervisor on status of projects.
  • Implemented system upgrades to help mitigate vulnerabilities.
  • Provided technical guidance and support to team members.

Education

High School Diploma -

Sri Ramakrishna Ploytechnic Colleage
Perambalur, India
03-2021

High School Diploma -

Goverment Higher Secondary School
Perambalur, India
05-2014

Skills

  • Media and recording options
  • Customer or student assistance
  • Web development
  • Product restocking
  • Returns processing
  • Sales transactions
  • Bagging assistance
  • Quick learner
  • Complaint resolution

Timeline

Technical Assistant

Sangeetha Group of Hotel
01.2022 - 03.2025

High School Diploma -

Sri Ramakrishna Ploytechnic Colleage

High School Diploma -

Goverment Higher Secondary School

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Laxshmanan A