Leah Hamilton

Account Management, Identifying and resolving issues with payments, Payment posting, Issuing credits,Medical billing, Verifying insurance coverage, Connecting with clients for balance collection, Updating charge slips according to billing addendums including updating CPT and diagnoses, Liaison with insurers and clinicians to create exceptional client experiences consistently while protecting client information to PHI & HIPPA guidelines

Assisted CFO, Director of Licensing and Real Estate and compliance department with administrative duties, Answered multi-line phone system, Routed calls, Logging complaint calls, Issued car title lien releases, Sending daily debit transaction reports to store locations, Updating bankruptcy information.

Outbound collection calls, Documenting calls, Providing payment information, Processing payments online

Applying for and renewing city and county business licenses to maintain legal operation of over 1,000 centers, Managing the application process for center employees to apply for their notary, Answering multi-line phone system, Routing calls to the proper person, Greeting customers/ clients

Calling daycare centers to schedule appointments for photography, Assisting other team members with scheduling questions and support, Answering customer service calls

Assisting the attorney in court, Preparing legal documents, Setting and managing court dates, Preparing court docket, Assisting to collect child support, Answering multi-line phone system, Customer service

Billing commerical and Medicare DME insurance claims, Insurance Verification, Working to resolve insurance denials, Returning patient billing inquiry calls, Collections, Customer service, Answering multi-line phone system