Lee Highsmith
Dickson
Summary
Associate DevOps engineer with expertise in Python and MySQL development. Improved data visibility through SQL-based Power BI dashboards and streamlined system deployments across over 600 locations. Demonstrated problem-solving skills in CI/CD workflows, enhancing cross-functional collaboration and driving operational excellence.
Overview
27
27
years of professional experience
Work History
Associate DevOps Engineer
Tractor Supply via Consulting Solutions
Brentwood, TN
02.2024 - 05.2025
- Developed SQL-based Power BI dashboards for enterprise IT projects, enhancing data visibility.
- Managed system deployments across 600+ nationwide retail locations, ensuring operational efficiency.
- Participated in agile sprint cycles, providing updates and aiding project planning processes.
- Contributed to generative AI-driven computer vision project through log audits and VM server configuration.
- Supported deployment of proprietary AI-driven computer vision platform, optimizing retail operations.
- Assisted in rollout and configuration of approximately 6,000 AI-enabled camera endpoints per store.
- Facilitated CI/CD workflows using GitHub for multi-location system updates.
- Performed production troubleshooting, log analysis, and incident reporting to maintain system integrity.
Process Technician
Electrolux via Kelly Employment Services
Springfield, TN
05.2023 - 11.2023
- Reduced average equipment downtime from 30 minutes to 9 minutes through efficient diagnostics and repairs.
- Optimized manufacturing operations by performing proactive maintenance and collaborating with operations teams.
- Maintained high standards of equipment readiness in a fast-paced production environment.
- Executed autonomous maintenance and preventive inspections to ensure manufacturing continuity.
Installation Technician
Vivint Smart Home
Clarksville
06.2018 - 07.2020
- Executed comprehensive smart home system installations, including complex network configurations and hardware setups.
- Provided on-site technical support, diagnosing and resolving system issues to ensure optimal functionality and high customer satisfaction.
- Educated clients on system operation and performed post-installation troubleshooting, maintaining a strong focus on user experience.
- Installed smart home systems including cameras, sensors, and mesh Wi-Fi networks; terminated Cat5e/Cat6 cables and configured routers.
- Diagnosed and resolved system issues on-site to ensure full functionality and customer satisfaction.
- Educated customers on system usage and performed post-installation troubleshooting.
Operations & Engineering Manager
United States Army
05.1998 - 06.2018
- Directed large-scale engineering and logistics operations across multiple global deployments.
- Advised senior leadership on strategic resource allocation for mission execution.
- Led diverse teams of up to 600 personnel to ensure successful infrastructure project completion.
- Maintained operational readiness in high-stakes environments through effective team management.
- Served as senior instructor and recruiter, training personnel and identifying top talent.
- Spearheaded mission-critical projects to enhance operational efficiency and teamwork.
Education
Associate of Applied Science - Computer Information Technology
Nashville State Community College
Nashville05.2024
Skills
- Python and MySQL development
- CI/CD workflows
- System deployment management
- Virtual machine configuration
- Production troubleshooting
- SQL dashboard creation
- Containerization technologies
- Monitoring and logging practices
- Software documentation
- GitHub collaboration
- Problem-solving skills
- Linux operating system
- Maintenance and troubleshooting strategies
- System troubleshooting methods
- Software deployment processes
- Server configuration management
- Cross-functional collaboration strategies
- Process improvement initiatives
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate DevOps Engineer
Tractor Supply via Consulting Solutions
02.2024 - 05.2025
Process Technician
Electrolux via Kelly Employment Services
05.2023 - 11.2023
Installation Technician
Vivint Smart Home
06.2018 - 07.2020
Operations & Engineering Manager
United States Army
05.1998 - 06.2018
Associate of Applied Science - Computer Information Technology
Nashville State Community College