Lee Johnson Jr.
Nashville,TN
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
13
13
years of professional experience
Work History
Account Executive II
Dell Technologies, Inc.
08.2024 - 12.2024
- Cultivate strong relationships with customers and executive-level decision-makers.
- Drive account strategy and management while serving as the customers' primary point of contact for laptop/desktop solutions.
- Develop business plans to leverage market trends and enhance operational efficiency.
- Create 3x pipeline based on sales quota.
Sales Manager II
Dell Technologies, Inc.
02.2022 - 08.2024
- Led a team of 12-15 account managers responsible for an annual quota up to $100 million.
Sales Manager I
Dell Technologies, Inc.
11.2019 - 02.2022
- Led team staff of 12-15 account managers responsible for an annual quota up to $40 million.
- Analyze business intelligence for sales teams to target select customers.
- Facilitate weekly pipeline review calls with account managers to ensure we fully understand customer's sales cycle.
- Create and implement a prospecting strategy to find net new customers.
- Coach reps to hit KPI goals.
- Create and implement PIPs for underperforming reps to get to quota goals.
- Facilitate quarterly business reviews with account managers to analyze pipeline to determine likelihood to attain quota.
- Average attainment - 132%
- Achieved quota 5 straight quarter.
- Account manager promoted - 4
- Manager of the Quarter - Q3 CY21
Sales Coach
Sales Coach North America East Commercial/Public
08.2019 - 11.2019
- Created an objective scoring system to assess account managers' performance over a quarter.
- Trained new and underperforming account managers in best practices to attain their sales quota.
- Logged coaching sessions with relevant information regarding successes and opportunities for improvement.
- Updated regional sales directors and managers weekly with a progress report.
- Assessed overall performance and made a recommendation for continued coaching.
- Assisted the regional sales director with implementing any organization-wide projects.
Account Manager III
Pennsylvania Public
02.2018 - 08.2019
- Expanded on responsibilities from the previous role, responsible for an annual quota up to $28 million.
- Advised customers on strategic business and technology solutions.
- Managed effective working relationships with engineers, consulting professionals, and business development managers.
- Average attainment before promotion - 115%
Account Manager II
New Jersey Public
08.2016 - 02.2018
- Expanded on responsibilities from the previous role, responsible for an annual quota up to $15 million.
Account Manager II
DC Commercial
10.2014 - 08.2016
- Executed strategies to deliver high-value solutions-focused sales.
- Responsible for an annual quota up to $5 million.
- Drove growth across a portfolio of acquisition accounts while building strong customer service relationships.
- Responsible for managing opportunities, increasing account penetration, customer satisfaction, and sales growth within assigned accounts.
- Led territory account management, which includes account planning, sales forecasting, and engaging cross-functional resources.
- Led multiple customer sales cycles and closed them effectively.
Patient Service Representative/Care Partner
Vanderbilt University Medical Center
10.2012 - 10.2014
- Continuously focused on the needs and requirements of customers.
- Received and recorded patient information while maintaining confidentiality in accordance with HIPAA laws and Medical Center policies.
- Calendar maintenance, data entry, document duplication, document filing, and maintenance.
Patient Service Representative
Saint Thomas Hospital
10.2011 - 10.2012
- Provided concierge to the patient or representative regarding pre-service requirements and instructions.
- Provided proper pre-service instructions to the patient, patient representative, and physician.
- Scheduled patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
Education
MBA -
Bethel University
McKenzie, TN02.2018
Bachelor of Science -
Middle Tennessee State University
Murfreesboro, TN05.2011
Skills
- Account planning
- Sales presentation
- Progress reporting
- Customer relationship management
- Sales target monitoring
- Negotiation skills
- Business development
- Salesforce CRM
- Territory management
- Lead generation
- Forecast preparation
- Proficient in Microsoft Office Suite (Word, PowerPoint, Excel)
Memberships & Interests
Tennessee Environmental Council Board of Directors (January 2023-present)
Kappa Alpha Psi Fraternity, Inc. (March 2008-present)
Timeline
Account Executive II
Dell Technologies, Inc.
08.2024 - 12.2024
Sales Manager II
Dell Technologies, Inc.
02.2022 - 08.2024
Sales Manager I
Dell Technologies, Inc.
11.2019 - 02.2022
Sales Coach
Sales Coach North America East Commercial/Public
08.2019 - 11.2019
Account Manager III
Pennsylvania Public
02.2018 - 08.2019
Account Manager II
New Jersey Public
08.2016 - 02.2018
Account Manager II
DC Commercial
10.2014 - 08.2016
Patient Service Representative/Care Partner
Vanderbilt University Medical Center
10.2012 - 10.2014
Patient Service Representative
Saint Thomas Hospital
10.2011 - 10.2012
MBA -
Bethel University
Bachelor of Science -
Middle Tennessee State University