Lee Jones
Bartlett
Summary
Accomplished in executive leadership and regional P&L management, I spearheaded strategic initiatives at Southwest Tennessee Community College, driving student success and operational excellence. My expertise in admissions, enrollment, and accreditation, paired with a knack for fostering team growth, has consistently enhanced institutional performance and student outcomes. Seasoned professional in executive management known for high productivity and efficient task completion. Skilled in strategic planning, financial oversight, and team leadership. Excel in communication, problem-solving, and adaptability to drive organizational success.
Overview
17
17
years of professional experience
Work History
Vice President – Student Affairs
Southwest Tennessee Community College
Memphis
10.2022 - Current
- Serve as the chief student affairs and strategic enrollment offer for Southwest Tennessee Community College providing institutional leadership for a variety of student development services and programs at Southwest’s two main campuses, five centers, and online division
- Responsible for the development, implementation, and execution of the Student Affairs Division's strategic plan and has direct oversight of the following departments: Athletics and Recreation, Career and Academic Advising, Recruitment & Admissions, High School Dual Enrollment & K12 Partnerships, Career and Technical Education, New Student Orientation, Financial Aid, Registrar and Records Office, Multicultural and International Student Programs, Upward Bound Program, Veterans Affairs, and Campus Child Care Centers
- Authored SACSCOC Standard 12 – Academic and Student Support Services for Southwest’s Compliance Report for Southern Association of Colleges & Schools-Commission on Colleges (SACSCOC) Reaffirmation and serve as the student affairs liaison for all accreditation efforts
- Serve as a member of the President’s Cabinet and senior leadership team assisting the President in strategic planning, decision making, crisis management, and communication
- Develop and implement the student affairs divisional scorecard that aligns with Southwest’s FOCUS 2025 Strategic Plan and institutional mission
- Work closely Vice President for Academic Affairs to facilitate effective and efficient communication across the divisions that facilitates student success
- Developed departmental process maps for all student affairs and enrollment services functions
- Provides leadership in the planning, design, coordination, implementation and evaluation of a comprehensive college readiness program, dual enrollment initiatives with local school districts in Shelby and Fayette, and provide oversight of Southwest’s Early Middle College – Medical District High School
- Champion Achieving the Dream strategic implementation to increase student success efforts for the college, chair the Strategic Enrollment Management Sub-Council for Student Success, and lead Southwest’s focus on Achieving the Dream Dual Enrollment and K12 Partnerships Framework
- Chair the Reimagine the Community College Experience Committee and member of the Planning and Budget Council
Campus President
College of Healthcare Professions
Houston
09.2020 - 10.2022
- Provide executive leadership, academic excellence, retention management, enrollment management, and day-to-day operational leadership for The College of Healthcare Professions
- Direct supervision of the enrollment management process for new prospective students, and re-entering former students to include management of the Academics, Admissions, Financial Aid, Career Services, and Student Services & Academic Advising Departments
- Responsible for total Profit and Loss Management for campus operations with annual revenue
- Administer and supervise all operations of the school, including exercise of budget controls, oversight of staffing, marketing, community involvement, and course development/offerings
- Serve as the Chief Compliance Officer for the College to ensure sound business practices, monitor, oversees, and manages all compliance issues for the campus, Title IX supervision, Section 504/ADA coordination, and upholding the College’s mission and core values
- Serve as Director of Equity, Diversity, and Inclusion responsible for developing and executing strategies to support the company’s ICARE values to cultivate the organizational focus on equity, diversity, inclusion, respect, and a sense of belonging for all employees
- Responsible for overseeing all student affairs functions to include support services for the student population, student academic advising, student evaluation & testing, and graduate and placement services
- Oversee the daily operations of the College including long- and short-term organizational goals, objectives, policies, operational procedures, and program outcomes
- Develop and manage annual operations budgets for the College and perform periodic cost and productivity analysis to ensure the College is performing within forecasted NOI expectations
- Direct and coordinate the preparation of college reports that track and ensure compliance with corporate, programmatic, state, and federal accrediting agencies
- Maintain an organizational structure and staffing that effectively accomplish departmental goals, objectives, and strategy
- Approve agreements or contracts with clinical and externship training sites
- Represent the College at various community and/or business meetings promoting the College existing and/or new program offerings
Campus President
Concorde Career College
05.2017 - 09.2020
- Provide executive leadership, academic excellence, retention management, enrollment management, and day-to-day operational leadership for Concorde Career College
- Responsible for total Profit and Loss Management for campus operations with annual revenue of $23 million dollars
- Direct supervision of the enrollment management process for new prospective students, and re-entering former students to include management of the Academics and Student Advising, Admissions, Financial Aid, Career Services, and Student Services Departments
- Manage all student affairs services that promote student success outcomes
- Serves as the Title IX and Section 504/ADA coordinator as well as Chief Compliance Officer for the College
- Direct and manage the company’s Equity, Diversity and Inclusion practices responsible for developing and executing strategies to focus on equity, diversity, inclusion, respect and a since of belonging for all new and current employees
- Oversee the daily operations of the College including long- and short-term organizational goals, objectives, policies, operational procedures, and program outcomes
- Manage all student affairs services that promote student success outcomes
- Develop and manage annual operations budgets for the College and perform periodic cost and productivity analysis to ensure the College is performing within forecasted EBITDA expectations
- Direct and coordinate the preparation of college reports that track and ensure compliance with corporate, programmatic, state, and federal accrediting agencies
- Maintain an organizational structure and staffing that effectively accomplish departmental goals, objectives, and strategy
- Review standard reports and success metrics to support reaching Concorde College goals and for strategic planning decisions
- Provide direction and leadership in the development and implementation of various strategic enrollment and student services programs, activities, and initiatives for the College
- Represent the College at various community and/or business meetings promoting the College existing and/or new program offerings
Regional Director of Operations & Corporate Director of Admissions – East Region
CENTURA COLLEGE/ TIDEWATER TECHNICAL TRADES/ AVIATION INSTITUTE OF MAINTENANCE
Virginia Beach
01.2013 - 05.2017
- Provide executive, operational and enrollment management oversight for seven campuses in a geographically dispersed region including the markets of Richmond, VA, Charleston, SC, Columbia, SC, Orlando, FL, Dallas, TX, and Houston, TX
- Lead a team of seven Campus Executive Directors ensuring that established academic and operational plans are met or exceeded
- Oversee regional operational budget generating over $50M in annual revenues
- Supervision of the region’s campus leadership (Seven Campus Executive Directors, Directors of Compliance & Administration, Directors of Education, & Directors of Admissions) conducting weekly, monthly, and quarterly meetings
- Oversee over 100 employees within the Financial Aid Department, Admissions Department, Educations Department, Student Services Department, Career Services Department and the Office of the Registrar
- Served as Corporate Director of Admissions supervising the enrollment management process of 20 campuses
- Profit and loss management of each school’s operational budget to ensure the region reaches revenue projections
- Monitor each school’s monthly income statements to manage/increase net income
- Assist Campus Executive Directors with the preparation of the operation budget and regularly monitor budget reports to ensure each school is within budget guidelines and their budget are appropriately managed
- Work with campus management and corporate marketing department to create advertising initiatives for lead generation and community awareness
- Visit schools on a regular quarterly schedule, Travel up to 75% of the time
- Assist schools in preparation for initial or recurring accreditation visits with ACCSC, Each State Accrediting Agency & Department of Education
- Assist in property search, build out and/or renovation of schools as needed
- Work with campus management to develop campus initiatives and strategies to maintain/increase student recruitment, student retention, graduation rates, 90/10 management, and campus default rates
- Programs consisted of Healthcare Technology, Business Information Systems, Aviation Maintenance, Commercial Driver’s License (CDL), Automotive Technology, Welding, Building Maintenance & Repair
Campus Executive Director
BRYANT & STRATTON COLLEGE
Virginia Beach
08.2011 - 01.2013
- Provide executive leadership for Bryant & Stratton – Virginia Beach campus while effectively managing operational budget of $10M and generating over $15M in tuition revenues annually
- Direct reports included Director of Admissions, Director of Education, Director of Career Services, Director of Student Services and Director of Financial Aid
- Directed and managed a centralized strategy for improved College Admissions performance and recruiting effectiveness
- Administers and manages all aspects of Bryant & Stratton campus operations, focusing on running and maintaining a profitable business, P & L management, attaining student outcome goals, placement goals and operational objectives
- Develop and implement plans to provide for profitability, growth, and quality of services in the market
- Manage and oversee the daily operations of the enrollment management process to include the admissions, academics, financial aid, career services, student services, and campus management to meet and exceed goals
- Ensures Bryant & Stratton campus operations and activities are carried out in compliance with all federal (DOE) and state (SCHEV) statutory regulations as well as Middle States Commission on Higher Education accreditation regulations
- Prepares annual business plan, responsible for budget planning, reconciliation, expenditures, and appraises operational results
- Lead and assist the management staff of the market to meet or exceed the defined objectives of the annual plan, do quarterly assessments, and make corrective actions as needed
- Manage and develop the management team to include hiring, evaluating, coaching, training, and terminating
- Works with and directs Bryant & Stratton’s admissions staff to achieve enrollment goals objectives each term
- Mediate student and faculty issues according to Bryant & Stratton’s policy and procedures
- Daily, weekly, & monthly reporting to Bryant & Stratton’s system office
Regional Center Director
CAMBRIDGE COLLEGE
Cordova
10.2007 - 08.2011
- Partner and collaborate with Cambridge College main campus in developing marketing and recruiting strategies that resulted in increased brand awareness and exceeding new enrollment budgets
- Administers and manages all aspects of Cambridge College campus operations, focusing on running and maintaining a profitable business, P & L management, attaining student outcome goals, placement goals and operational objectives
- Developed multi-state strategy to grow enrollments in tri-state regional area
- Manage and oversee the daily operations of the admissions, academics, financial aid, career services, and student services department
- Ensures Cambridge College campus operations and activities are carried out in compliance with all Federal and State statutory regulations as well NEASC (New England Association of Schools and Colleges) accreditation regulations
- Prepare reauthorization documentation to THEC (Tennessee Higher Education Commission) on yearly basis
- Prepares annual business plan, responsible for budget planning, reconciliation, expenditures, and appraises operational results
- Responsible for recruiting, training, and supervision of all campus employees
- Works with and directs Cambridge College admissions staff to achieve enrollment goals objectives each term
- Evaluates instructor performance and teaching skills by conducting faculty observations, conduct teaching reviews, and utilizing student evaluates to improve teaching results
- Oversight of new student orientation, student academic advising and student audits
- Daily, weekly, & monthly reporting to Cambridge College corporate office
- Meet semester & annual budgeted start and revenue goals
Education
Bachelor of Arts - Business Administration
University of Washington
Master of Education - Special Education
Cambridge College
Skills
- Executive Leadership Experience
- Regional P&L Management
- Admissions and Enrollment Management
- Student Retention Management
- Training & Employee Retention Strategies
- Operational, Process Improvement and Change Management
- Contract Management and Oversight
- Growth and Turnaround Strategies
- Profit maximization
- Expense Management
- Experience with programmatic accreditors
- Extensive experience with Accrediting agencies
Professional Highlights
- Awarded the 2017 Torch Award, For the campus leader that exhibited the Concorde’s values of integrity, customer service, respect for the individual, teamwork, and achievement
- Extensive executive/senior operations experience, With $50M P&L oversight in multi-site (7 campuses) and multi-state (4) regional environment
- 15 years of demonstrated performance, In servant leadership, operations and human capital talent development
- Earned 'Region of the Year' honors, For operational excellence (profitability) and (student satisfaction)
- Proven ability to balance culture, Of high performance with positive, high-energy culture
Accomplishments
- Exceeded annual enrollment targets 2023-2025 at Southwest Tennessee Community College
- 167% 4 year change in Dual Enrolled high school students at Southwest Tennessee Community College
- Authored Standard 12 Student and Support Services for Southwest Tennessee Community College Reaffirmation with SACSCOC
- Opened Tennessee Regional Center for Cambridge College serving as first Regional Center Director
- US Army Veteran
References
References available upon request.
Timeline
Vice President – Student Affairs
Southwest Tennessee Community College
10.2022 - Current
Campus President
College of Healthcare Professions
09.2020 - 10.2022
Campus President
Concorde Career College
05.2017 - 09.2020
Regional Director of Operations & Corporate Director of Admissions – East Region
CENTURA COLLEGE/ TIDEWATER TECHNICAL TRADES/ AVIATION INSTITUTE OF MAINTENANCE
01.2013 - 05.2017
Campus Executive Director
BRYANT & STRATTON COLLEGE
08.2011 - 01.2013
Regional Center Director
CAMBRIDGE COLLEGE
10.2007 - 08.2011
Bachelor of Arts - Business Administration
University of Washington
Master of Education - Special Education
Cambridge College
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