Leeshaun Taylor
Clinton
Summary
High-performing Benefit Specialist with a proven record of top-tier sales performance, consultative selling, and territory growth within the insurance and benefits industry. Nationally recognized for elite production, rapid market penetration, and sustained achievement. Tennessee-licensed in Life Insurance and Health & Accident Insurance. Seeking to leverage relationship-driven sales expertise, healthcare knowledge, and results-focused mindset in pharmaceutical sales.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Benefits Advisor
Aflac
04.2025 - Current
- Educated clients on comprehensive benefits packages and enrollment processes.
- Assisted in developing customized benefits plans based on client needs and goals.
- Coordinated benefit presentations and workshops for employee education sessions.
- Analyzed client feedback to enhance service delivery and improve satisfaction rates.
- Mentored junior advisors on best practices in client engagement and benefits administration.
- Led initiatives to streamline benefits communication strategies across multiple platforms.
- Managed open enrollment periods efficiently, enabling prompt processing of benefit changes for all employees.
- Served as a trusted resource for employees seeking assistance with complex claims issues or disputes with service providers.
- Delivered informative presentations on benefit programs at staff meetings, enhancing understanding of available resources among employees.
Certified Peer Visitor (CPR Certified)
Certified Peer Visitor
06.2005 - Current
- Provide support to individuals recovering from physical challenges, demonstrating empathy, patience, and effective communication skills.
Customer Service Specialist
CareMark
06.2015 - 01.2016
- Managed high-volume phone lines to support customers with order status inquiries, prescription renewals, and insurance verification.
- Resolved customer issues with professionalism and efficiency, ensuring a positive service experience.
- Provided technical support to customers, guiding them through order processing and account updates.
Customer Service/Loan Representative
Check Into Cash
07.2014 - 11.2014
- Processed a variety of financial transactions, including deposits, withdrawals, and loan payments, ensuring accuracy and adherence to policies.
- Assisted customers with loan applications, verifying documentation and guiding them through application steps to ensure compliance.
- Provided guidance on product offerings and account options to meet individual financial needs, achieving high levels of customer satisfaction.
- Conducted audits on checks and titles to ensure transaction accuracy and compliance with company policies.
JV Head Coach/Varsity Assistant
Clinton High School
03.2006 - 07.2014
- Coordinated and led training sessions, demonstrating strong organizational and leadership skills.
- Developed effective communication skills by engaging with students, parents, and staff, ensuring a collaborative and positive environment.
- Managed schedules, coordinated team travel, and handled administrative tasks, enhancing overall program efficiency.
Education
Mathematics
Pikeville College
01.2004
Physical Education
East Tennessee State University (ETSU)
01.2001
Skills
- Consultative & Solution-Based Selling
- Territory Development & Growth
- Relationship Building with Decision-Makers
- Objection Handling & Closing
- Healthcare & Benefits Knowledge
- Presentation & Communication Skills
- Excellent communication
- Account Development & Retention
- Teamwork and collaboration
CORE SKILLS
Accomplishments
- Super Fireball Level (Week 35, 2025) – Top-tier production performance
- Triple Crown Awards (Super Fireball & Fireball / Star Series) – Sustained high achievement across multiple sales categories; ranked among top agents nationally
- Founder’s Week Specialty Award – Honored for elite performance and contribution to company growth
- Super Fast Start Certificate (Week 13, 2025) – Rapidly exceeded early production benchmarks
- Incentive Trip Qualifier – Costa Rica – Earned all-expenses-paid trip for exceptional sales performance
Achievements & Recognition
Certification
LICENSES & CERTIFICATIONS
- Tennessee Life Insurance License
- Tennessee Health & Accident Insurance License
Timeline
Benefits Advisor
Aflac
04.2025 - Current
Customer Service Specialist
CareMark
06.2015 - 01.2016
Customer Service/Loan Representative
Check Into Cash
07.2014 - 11.2014
JV Head Coach/Varsity Assistant
Clinton High School
03.2006 - 07.2014
Certified Peer Visitor (CPR Certified)
Certified Peer Visitor
06.2005 - Current
Physical Education
East Tennessee State University (ETSU)
Mathematics
Pikeville College