Leiah Yeomans
Johnson City
Summary
Dynamic food service professional with extensive experience at Chick-fil-A, specializing in safe food handling and exceptional customer service. Demonstrated success in enhancing guest experiences while upholding high cleanliness standards. Proficient in problem-solving and visual merchandising, significantly contributing to operational efficiency and team success. Committed to delivering quality service and fostering a positive dining environment. Dedicated college student with a passion for learning and commitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Thrives in dynamic academic environments and eager to contribute skills and enthusiasm to diverse projects and opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Back of House Team Member
Chick-fil-A
Johnson City
06.2024 - Current
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Rotated stock on shelves to ensure freshness and quality of products being sold.
- Assisted with special catering orders as requested by customers.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Cleaned and sanitized kitchen equipment, utensils, and workstations.
- Conducted regular checks on food storage areas for organization and cleanliness.
- Took and recorded temperatures of food, refrigerators and freezers.
Crew Member
Krystal
Johnson City
01.2024 - 06.2024
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, mopping, wiping tables, and emptying trash receptacles.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Organized and restocked supplies to support operations and team productivity.
Sales Associate
Forever 21
Johnson City
08.2023 - 01.2024
- Ticketed, arranged and displayed merchandise to promote sales.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Collected payments and provided accurate change.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Answered store and merchandise questions and led customers to wanted items.
- Inquired about store credit cards.
Education
Marketing With Integrated Communications
East Tennessee State University
Johnson City, TN05-2027
High School Diploma -
Polk County High School
Columbus06-2023
Skills
- Market research
- Digital marketing
- Visual merchandising
- Customer service
- Sales support
- Social media management
- Safe food handling
- Problem-solving
- Cleaning and sanitizing
Certification
- Adobe Illustrator certified
Timeline
Back of House Team Member
Chick-fil-A
06.2024 - Current
Crew Member
Krystal
01.2024 - 06.2024
Sales Associate
Forever 21
08.2023 - 01.2024
Marketing With Integrated Communications
East Tennessee State University
High School Diploma -
Polk County High School
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