Leigha Bates
Community Health Systems
Lebanon
1
Certification
17
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Scheduling Specialist
5 Years 10 Months- Managed scheduling for 14 different states and multiple doctors’ offices.
- Managed Medicaid and Medicare verification processes to support eligibility confirmation.
- Processed prescription requests with attention to accuracy and timeliness.
- Managed referral request intake, verification, and follow-up coordination.
Office Manager
11 Years 3 Months- Directed daily work for 25 staff members and maintained coverage.
- Managed TennCare application processing and portal administration.
- Coordinated scheduling activities and staff calendars.
- Served as Mobile Crisis Specialist in crisis response settings.
Education
High school diploma
Bachelor of Science - Billing And Coding
Masters in Healthcare Administration - Healthcare Administration
Bachelor of Science - Psychology
Master of Management in Healthcare
Skills
Supported ICD-10 coding accuracy.
Assisted with Medicaid and TennCare policy review.
Helped track HCBS and LTSS guidelines.
Provided coordination support for nursing facility cases.
Assisted with provider network adequacy reviews.
Helped verify waiver program eligibility.
Supported payer enrollment and credentialing tasks.
Assisted with patient liability reconciliation.
Reviewed medical billing and claims for audit support.
Navigated TEDS database records.
Supported revenue cycle management tasks.
Handled escalation inquiries.
Followed regulatory compliance requirements.
Personal Information
Driving License: Driver's License
Certification
CPR Certification, Driver's License
Timeline
Scheduling Specialist
Community Health Systems
02.2020 - 12.2025Read More
Office Manager
Lifecare Family Services Mental Health
10.2008 - 01.2020Read More
Lebanon High School
High school diploma
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University of Phoenix
Bachelor of Science from Billing And Coding
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University of Phoenix
Masters in Healthcare Administration from Healthcare Administration
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Vanderbilt University
Bachelor of Science from Psychology
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Vanderbilt University
Master of Management in Healthcare
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