Leilani Carlos
Johnson City, TN
Summary
Dynamic professional with experience at Telamon Head Start, skilled in child development and special needs support. Proven ability to create engaging learning environments and foster positive behaviors. Adept in safety procedures and complaint resolution, ensuring a safe and supportive atmosphere for diverse children. Bilingual in Spanish, enhancing communication with families.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Early Education Center Aide
Telamon Head Start
03.2024 - Current
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Read stories, sang songs and facilitated creative play.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
Cleaner
Aerojet Rocketdyne
02.2023 - 12.2023
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Provided assistance to other staff members with cleaning of difficult areas.
Sales Representative
Boost Moblie
10.2017 - 12.2022
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Contributed to team objectives in fast-paced environment.
- Emphasized product specifications to meet customer needs.
Education
High School Diploma -
Elizabethton High School
Elizabethton, TN05-2019
Skills
- Child development
- Special needs support
- Safety procedures
- Child assessment
- Spanish translation
- Retail marketing
- Complaint resolution
Certification
- Certified Early Childhood Educator, Teachstone - 6 months
Languages
Spanish
Native or Bilingual
Timeline
Early Education Center Aide
Telamon Head Start
03.2024 - Current
Cleaner
Aerojet Rocketdyne
02.2023 - 12.2023
Sales Representative
Boost Moblie
10.2017 - 12.2022
High School Diploma -
Elizabethton High School
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