Lela Robinson
Murfreesboro
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
13
13
years of professional experience
Work History
Registered Medical Assistant
Murfreesboro Medical Clinic & Surgicenter
Murfreesboro
11.2011 - Current
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
- Organized charts, documents and supplies to maintain team productivity.
- Measured vital signs and took medical histories to prepare patients for examination.
- Adhered to HIPAA regulations while handling confidential patient information.
- Assisted physicians in exams, treatments, and procedures.
- Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Recognized by management for providing exceptional customer service.
Education
Associate of Applied Science - Medical Technology
Daymar Institute
Murfreesboro09-2011
Skills
- Certified clinical medical assistant
- Medical software proficiency
- Patient assessments and care
- Registered medical assistant
- Insurance authorizations
- Multitasking Abilities
- Heartsaver first aid CPR AED
- Willingness to learn
- Medical procedures
- HIPAA compliance
- Customer service
- Administrative support
- Microsoft Word
- PPE compliance
- Good Telephone Etiquette
- Flexible and adaptable
- Organization
Timeline
Registered Medical Assistant
Murfreesboro Medical Clinic & Surgicenter
11.2011 - Current
Associate of Applied Science - Medical Technology
Daymar Institute