Motivated individual with strong work ethic and commitment to continuous learning. Recognized for punctuality and reliability, sought out for decision-making and opinions. Brings positive energy to any environment, believing in the power of a positive attitude to make each day great.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Route Specialist
Coca Cola Bottling Co Consolidated
10.2022 - Current
Developed optimized route plans to enhance delivery efficiency and reduce operational costs.
Enhanced route efficiency by analyzing and optimizing daily delivery schedules.
Promoted a safe work environment by adhering to company safety guidelines and reporting any potential hazards encountered on the road.
Collaborated with dispatchers to ensure smooth operations, minimizing delays and disruptions.
Increased customer satisfaction with timely deliveries through effective route planning.
Contributed to company growth by identifying potential new clients during regular routes, resulting in increased revenue opportunities.
Assisted in training new hires, sharing best practices for navigation, time management, and safety protocols.
Developed merchandise strategies aligned with market trends and customer preferences.
Analyzed sales data to optimize product assortment and inventory management.
Collaborated with cross-functional teams to enhance visual merchandising standards.
Motivated and mentored merchandise team to achieve high performance and job satisfaction.
Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.
Coordinated cross-functional teams to execute successful product launches within tight deadlines.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Interacted with customers to obtain feedback and drive satisfaction.
Managed high-performing team members, providing ongoing coaching and development opportunities for career advancement.
Boosted team morale and productivity by implementing innovative merchandise display strategies.
Trained new employees in merchandising techniques, elevating overall team performance and consistency.
Delivery Driver Merchandiser
Coca-Cola Bottling Co Consolidated
03.2022 - 10.2022
Operated delivery vehicles while adhering to safety regulations and traffic laws.
Provided exceptional customer service by addressing inquiries and resolving delivery-related concerns promptly.
Conducted daily vehicle inspections, addressing any maintenance needs for optimal performance.
Operated various types of vehicles skillfully, adapting to different sizes and weight capacities as required per route assignments.
Handled cash transactions accurately, recording all payments received during deliveries.
Maintained a clean driving record, ensuring safe and responsible driving practices.
Demonstrated adaptability by adjusting routes based on traffic conditions or unexpected delays for timely deliveries.
Conducted pre-trip inspections on delivery vehicles to uphold safety and compliance standards.
Space Management Specialist
Coca-Cola Bottling Co Consolidated
03.2015 - 03.2022
Manage POS (Point Of Sale) inventory daily.
Send and receive display racks and bases.
Executing resets of both convenient and grocery stores based on the decided plan-o-gram.
Communicating with upper management and sales team to ensure reset is completed within the intended time frame.
Working with the equipment team to coordinate delivery and placement of coolers.
Working unsupervised daily and managing time to get all tasks completed for the day.
Making decisions and solving problems on the fly with little to no instruction.
Merchandiser
Coca-Cola Bottling Co
10.2010 - 03.2015
Answered customer questions regarding store merchandise, department information and pricing.
Created visual marketing and styled window displays.
Assembled promotional displays, including quarter and full-size point of purchase displays.
Conferred with store managers to obtain information about customer needs and preferences.
Monitored and analyzed sales records and consumer purchasing trends.
Completed stock orders and managed inventory levels.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Rotated manufacturer products as needed.
Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
Organized store merchandise racks by size, style and color.
Ran markdown reports, managed store replenishment and analyzed buying reports.
Team Leader
J&J Tree Service
08.2008 - 10.2010
Managed a small crew of team members on a daily bases.
Ensured that proper safety rules and protocol was followed daily, both company policy and OSHA.
Maintained and fixed all power equipment.
Made certain my team and I finished the job in a clean, professional manner and in the time frame agreed upon with the customer.
Handled invoices from customers daily as well as hours worked by the crew.
Completed payroll on a weekly basis.
Accurately documented, researched and resolved customer service issues.