Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leovani Martinez

Dayton

Summary

Results-driven and adaptable professional with a proven track record of delivering high-quality work in fast-paced, dynamic environments. Skilled in communication, problem-solving, and project management, with a strong ability to build relationships and collaborate across teams. Adept at learning new technologies quickly, streamlining processes, and managing competing priorities to consistently meet deadlines. Committed to professionalism, continuous improvement, and contributing to organizational success.

Overview

7
7
years of professional experience

Work History

Curing Adjuster

Nokian Tyres
09.2021 - Current
  • Used equipment properly to avoid workplace hazards or injuries by following safety procedures and guidelines to maintain safe working environments while operating heavy machinery such as forklifts, tire presses, and TBM workstations.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity and adhering to health and safety protocols.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Ensured accurate product labeling reducing errors due to mislabeled products.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Responded promptly to issues and equipment malfunctions, minimizing disruptions to production to meet goals.
  • Fostered culture of continuous improvement by suggesting process enhancements..
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Assisted with day-to-day operations, working efficiently and productively with all team members across departments to ensure smooth operations and communication.
  • Improved department efficiency in compliance with OSHA guidelines and organizational policies by skillfully operating forklifts to move, locate, and stack materials.

Store Associate

Lowes Home Improvement
07.2020 - 09.2021
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Trained new associates in customer service protocols, enhancing team efficiency and consistency.
  • Utilized product knowledge to offer alternatives when specific items were out of stock, maintaining potential sales.

Restaurant Waiter

Ayala's Bar and Grill
06.2018 - 07.2020
  • Maintained clean and organized dining areas for optimal guest experience and efficiency.
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests' needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers promptly and professionally, fostering a positive dining atmosphere.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Adhered to company guidelines and safety protocols for proper food handling and presentation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Associate of Science - Business Administration And Management

Chattanooga State Community College
Chattanooga, TN
05-2021

High School Diploma -

Bledsoe County High School
Pikeville, TN
05-2019

Skills

  • Written and Verbal Communication
  • Problem-Solving and Critical Thinking
  • Adaptability and Flexibility
  • Time Management and Prioritization
  • Attention to Detail
  • Initiative and Self-Motivation
  • Team Collaboration and Relationship Building
  • Leadership and Mentoring
  • Project Management
  • Technology Proficiency

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Curing Adjuster

Nokian Tyres
09.2021 - Current

Store Associate

Lowes Home Improvement
07.2020 - 09.2021

Restaurant Waiter

Ayala's Bar and Grill
06.2018 - 07.2020

Associate of Science - Business Administration And Management

Chattanooga State Community College

High School Diploma -

Bledsoe County High School

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Leovani Martinez