Leticeia Love

• As an Utilization Review Nurse -
• Evaluated patient records to ensure healthcare services were medically necessary, cost-effective and properly reimbursed by insurance.
• Review medical records to ensure treatments, tests and hospital stays corresponded with medical guidelines.
• Conducted before care, concurrent and retrospective reviews to secure insurance coverage and prevent insurance denials.
• Communicated with teams, such as physicians, case managers and insurance providers to discuss treatment necessity and safe patient discharges.
• Complied with regulatory and accreditation standards.

• Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
• Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Administered medications and injections to patients
• Evaluated patient histories, complaints, and current symptoms.

• Designed and implemented clinical curriculum aligned with educational standards.
• Facilitated hands-on training sessions to enhance student practical skills.
• Evaluated student performance through assessments and constructive feedback.
• Collaborated with faculty to improve instructional strategies and course materials.
• Developed lesson plans that address diverse learning styles and needs.
• Evaluated student performance through ongoing assessment, providing constructive feedback and promoting academic growth.
• Facilitated skill development through hands-on clinical training, reinforcing theoretical knowledge with practical application.
• Inspired students to continue their education and professional development beyond graduation by sharing personal experiences and highlighting opportunities within the nursing field.
• Provided clinical instruction to approximately 25 students each course period.
• Served as an approachable mentor for students, offering guidance on career planning and professional networking opportunities.

1984-1985 Bryant and Stratton College, Milwaukee, WI

Received Associate of Applied Science Degree

for Medical Administrative Assistant

• GPA of 3.5
• Dean's List: 3 out of 6 quarters
• Awarded "Student of the Month, April 1985
• Scholarship Recipient: Estil Strawn, Sr.

Minority Scholarship Fund, St. Mary's Foundation, Milwaukee, WI Sept 2008

• Awarded $500