Lettodric Murray

Dynamic call center professional with a proven track record at Jim Keras Subaru, excelling in customer service and conflict resolution. Skilled in CRM software, I implemented process improvements that enhanced call resolution speed, driving client retention and satisfaction. Adept at training teams and achieving sales targets through effective communication and collaboration.

Results-driven call center professional with solid experience in customer service and communication. Adept at resolving issues efficiently and maintaining high customer satisfaction. Strong focus on team collaboration, adaptability, and achieving targets. Skilled in active listening, problem-solving, and multitasking. Reliable and flexible in meeting changing needs.

Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.