Levi McClendon
Manchester,TN
Summary
Driven insurance professional, prepared to bring extensive experience in claims analysis and resolution. Proven track record in handling intricate cases with precision and ensuring fair settlements. Valued team player with focus on results, known for adaptability and reliability.
Experienced with evaluating insurance claims and determining appropriate actions. Utilizes analytical skills to assess damage and liability. Strong understanding of policy coverage and effective negotiation techniques.
Skilled insurance professional ready to handle complex claims with precision and efficiency. Proven track record in thorough investigation, accurate assessment, and effective negotiation. Strong collaborator focused on team success and adaptable to changing environments. Expertise in customer communication, claims processing, and conflict resolution.
Insurance Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through years of experience interviewing specialists, witnesses and claimants to compile information.
Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
8
8
years of professional experience
Work History
Subrogation Adjuster
State Farm
03.2023 - Current
- Maintained strong relationships with policyholders, agents, and colleagues by consistently demonstrating professionalism, empathy, and effective communication skills.
- Ensured compliance with state regulations and company policies through diligent review of all claim-related materials.
- Assisted clients in understanding their insurance coverage by explaining complex terms and conditions clearly and concisely.
- Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
- Recovery of deductible by pursuing the negligent parties insurance company.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Contributed to team success by participating in regular training sessions, sharing best practices, and mentoring new adjusters.
- Examined claims forms and other records to determine insurance coverage.
- Streamlined workflow for faster claim resolution by coordinating with various internal departments and external agencies.
- Negotiated fair settlements on behalf of the company for property damage claims while mitigating financial risk exposure.
- Enhanced client satisfaction by providing timely updates and effectively resolving claim disputes.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Handled incoming 10-15 calls from customers and insurance carriers about the subrogation processes.
Package Handler Trainer
Fed Ex Grounds
05.2018 - Current
- Performed many warehouse duties including: physical loading, unloading and/or sorting of packages of varying sizes
- Moving and storing materials and products while providing outstanding customer service
- Training new employees on strategies to make loading and unloading efficient and safe.
- Managed more than 20 delivery trucks per day while training.
Administrative Support
DXC Technology
07.2017 - 05.2018
- Specific business/ functional areas
- Answered more than 20 incoming calls a day. recorded messages, and researched routine inquiries
- Word processing, faxing, photocopying, report generating and filing
- Prepping and mailing client documents on inserting equipment.
- Provided administrative support to management, improving overall club organization and efficiency.
Education
Bachelor of Arts - Communication Studies
Wayne State University
Detroit, MI05.2015
Skills
- Strong vocabulary
- Time management
- Administration, social and customer service
- Proficient in most Microsoft and IOS products and programs
- Computer Competency
- Claims investigation
- Critical thinking
- Active listening
- Decision-making
- Claims processing
- Data analysis
- Florida claims adjuster license
Timeline
Subrogation Adjuster
State Farm
03.2023 - Current
Package Handler Trainer
Fed Ex Grounds
05.2018 - Current
Administrative Support
DXC Technology
07.2017 - 05.2018
Bachelor of Arts - Communication Studies
Wayne State University
Similar Profiles
ALBERTO ESCOBAR RUIZALBERTO ESCOBAR RUIZ
Claim Specialist; and Producer at State Farm Corporate & State Farm AgencyClaim Specialist; and Producer at State Farm Corporate & State Farm Agency
Bethany GandyBethany Gandy
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
SHELIA HOODSHELIA HOOD
Claims Specialists at State FarmClaims Specialists at State Farm
Raymond LarsenRaymond Larsen
200% Inspector, Injection Mold Operator, Assembler at Kasai North America, Inc. Manchester Plant200% Inspector, Injection Mold Operator, Assembler at Kasai North America, Inc. Manchester Plant
Kaley RogersKaley Rogers
Operation Manager at Aspen DentalOperation Manager at Aspen Dental