Liana Goodman
Dyersburg
Summary
Experienced in managing inventory and supplies, ensuring availability of materials for operational needs. Demonstrated effective customer service skills by promptly addressing customer inquiries and resolving issues, contributing to high levels of satisfaction. Collaborated with colleagues to foster a supportive work environment while prioritizing tasks to meet service goals efficiently. Engaged in continuous education to maintain updated knowledge relevant to the mechanical technician role.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Taco Bell
Taco Bell
Dyersburg
12.2024 - Current
- Managed inventory and supplies to ensure materials were available when needed.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Achieved cost-savings by developing functional solutions to problems.
- Worked with cross-functional teams to achieve goals.
Walmart Cashier
Walmart
Dyersburg
09.2023 - 06.2024
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Built and maintained productive relationships with employees.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered phone calls to assist customers with questions and orders.
Education
High School Diploma -
Gateway Christian Home School
Memphis, TN05-2024
Some College (No Degree) - Automotive Technology
TCAT Newbern
Newbern, TNSkills
- Inventory management
- Cash handling
- Customer service
- Sales promotion
- Team collaboration
- Effective communication
- Task prioritization
- Problem solving
- Multitasking Abilities
- Teamwork and collaboration
- Research
- Active listening
Certification
Brake and Chassis Technician / Completion date: December 18th 2024
Automotive Technician Apprentice / Completion date: April 25th 2025
References
References available upon request.
Timeline
Taco Bell
Taco Bell
12.2024 - Current
Walmart Cashier
Walmart
09.2023 - 06.2024
High School Diploma -
Gateway Christian Home School
Some College (No Degree) - Automotive Technology
TCAT Newbern