Lilah Egerton
Nashville,TN
Summary
Dedicated grocery store lover-turned-worker who excels in friendly customer service, inventory organization, and team coordination. Proven ability to enhance operational efficiency in fast-paced, small-spaced environments.
Overview
4
4
years of professional experience
Work History
Receiving Associate
Chicory Market
Oxford, MS
07.2023 - 04.2026
- Achieved timely receipt of deliveries from main distributor twice a week. Facilitated order volumes that ranged from $10,000 to over $30,000, depending on the season.
- Oversaw entire receiving process from pallets dropping all the way to organization of backstock and overflow inventory. Scanned in the big orders from our main distributor, which ranged from $10,000 to $35,000. Managed a small team efficiently to get products on the floor and sent back in a timely manner in order to then organize the backstock. Ensured the backstock was accessible and logical for everyone to quickly pull from when necessary.
- Coordinated pallet jack operations for efficient transportation and organization of cold/frozen items first by sending them into our coolers. Then played Tetris with the pallets to organize them efficiently in the receiving area that was the size of a one car garage.
Shop Manager
Welcome Home Gift Shop
Nashville, TN
11.2021 - 05.2023
- Managed the entire shop from open to close, confirming that everything was properly stocked, faced out, and displayed in an appealing way.
- Managed the customer experience by being friendly and available to them. Was attentive to the behavior of customers to make sure I was tending to them in the ways they needed - whether that was for me to engage with them and offer suggestions to them, or to leave them alone.
- Trained and managed any junior staff. Alongside me and the owners of the shop, there was only ever one other employee at a time. Meaning I had to train, and work with people in a very close, intimate environment which required tact and friendliness to work symbiotically.
Education
Bachelor of Arts - Sociology
University of Mississippi
University, MS05-2026
Skills
- Customer engagement
- Organization of inventory and displays
- Staff coordination
- Inventory management
- Thrives in fast-paced environments
- High-volume efficiency
- Customer satisfaction
Timeline
Receiving Associate
Chicory Market
07.2023 - 04.2026
Shop Manager
Welcome Home Gift Shop
11.2021 - 05.2023
Bachelor of Arts - Sociology
University of Mississippi