Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Lillianne Pridmore

Bulls Gap

Summary

Proven team player with a strong work ethic, honed at Chickfila, adept in customer service and cash handling. Excelled in enhancing guest satisfaction and loyalty through effective conflict resolution and efficient point-of-sale system use, contributing to a significant increase in guest return rate. Trained new staff, showcasing leadership and multitasking abilities.

Overview

1
1
year of professional experience

Work History

Front of House Employee

Chickfila
Greenville, TN
09.2024 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Helped guests at tables when in need of assistance.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Increased guest return rate through personable interactions and genuine interest in their dining preferences.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
  • Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Go Kart Attendant

Food City
Rogersville, TN
02.2024 - 09.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Helped guests at tables when in need of assistance.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Increased guest return rate through personable interactions and genuine interest in their dining preferences.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
  • Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Cashier

Food City
Rogersville, TN
02.2024 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

High School Diploma -

Pridmore Homeschool
06.2023

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Multitasking and organization
  • Phone etiquette
  • Professional appearance
  • Cash handling proficiency
  • Clear communication
  • Conflict resolution
  • Point of sale systems
  • New staff training
  • Punctuality and reliability
  • Team player

Affiliations

Rogersville Baptist Temple

Attends church and participates in community work through church in youth outreach, jail ministry, and local charity.

Languages

American Sign Language
Elementary

Timeline

Front of House Employee

Chickfila
09.2024 - Current

Go Kart Attendant

Food City
02.2024 - 09.2024

Cashier

Food City
02.2024 - 09.2024

High School Diploma -

Pridmore Homeschool

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Lillianne Pridmore