Summary
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Lilly Smith

Bumpus Mills,TN

Summary

Dynamic Depop Seller with a proven track record of boosting sales revenue through exceptional customer engagement and strategic merchandising. Skilled in problem solving and time management, I consistently exceeded sales targets while fostering strong relationships with clients. Adaptable and detail-oriented, I effectively utilized social media to enhance brand awareness and customer loyalty.

I also would like to say that I offered strong interpersonal skills and genuine passion for customer satisfaction, eager to learn and grow within dynamic sales environment. Brings ability to quickly understand and adapt to new information, ensuring seamless customer experience and effective sales interactions. Ready to use and develop communication and teamwork skills in the Sales Associate role.

Work History

Depop Seller

07.2025 - Current
  • Engaged customers by providing product knowledge and recommendations to enhance shopping experience.
  • Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
  • Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
  • Utilized product knowledge to educate customers on features and benefits.
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
  • Provided customers with information on shipment amounts and cost of products through email or online support chat.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
  • Proactively resolved customer complaints, turning potential negative experiences into positive outcomes for both the client and company.
  • Developed promotional strategies to increase awareness and achieve sales goals.
  • Utilized social media platforms to engage customers, share promotions, and stay top-of-mind with target audiences.
  • Demonstrated adaptability by embracing new technologies or tools that enhanced productivity or facilitated better communication with clients.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Maximized profitability with strategic pricing, discounting, and inventory management techniques.
  • Consistently met or exceeded monthly sales targets through diligent prospecting and follow-up activities.
  • Resolved customer complaints promptly to maintain a positive brand image.
  • Negotiated prices, terms of sales and service agreements.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to event marketing, sales and brand promotion.
  • Maintained current knowledge of evolving changes in marketplace.

Education

Stewart County High School
Stewart County Tennessee
03.2028

Skills

  • Customer engagement
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Attention to detail

Languages

English
Native or Bilingual
German
Limited Working

Interests

  • Music
  • Fashion
  • I enjoy helping others and giving back to the community

Timeline

Depop Seller

07.2025 - Current

Stewart County High School
Lilly Smith