Depop Seller
07.2025 - Current
- Engaged customers by providing product knowledge and recommendations to enhance shopping experience.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Utilized product knowledge to educate customers on features and benefits.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
- Proactively resolved customer complaints, turning potential negative experiences into positive outcomes for both the client and company.
- Developed promotional strategies to increase awareness and achieve sales goals.
- Utilized social media platforms to engage customers, share promotions, and stay top-of-mind with target audiences.
- Demonstrated adaptability by embracing new technologies or tools that enhanced productivity or facilitated better communication with clients.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Maximized profitability with strategic pricing, discounting, and inventory management techniques.
- Consistently met or exceeded monthly sales targets through diligent prospecting and follow-up activities.
- Resolved customer complaints promptly to maintain a positive brand image.
- Negotiated prices, terms of sales and service agreements.
- Built relationships with customers and community to promote long term business growth.
- Contributed to event marketing, sales and brand promotion.
- Maintained current knowledge of evolving changes in marketplace.