Overview
Work History
Education
Skills
Involvement
Timeline
Generic

LILY MCGOWAN

Nashville

Overview

2
2
years of professional experience

Work History

Office Coordinator & Dental Assistant

Twice Pediatric Dentistry
Brentwood
10.2025 - Current
  • Manage high-volume patient scheduling, inbound inquiries, and daily operations in a fast-paced, customer-facing environment
  • Maintain accurate records and workflow efficiency using CRM systems
  • Balance multiple priorities while supporting both administrative operations and clinical teams

Administrative Assistant

Phifer Pavitt Wine
Calistoga
12.2024 - 10.2025
  • Supported business development efforts through CRM management, outbound email campaigns, and prospect tracking
  • Assisted in preparing outreach materials and communication strategies to support lead generation efforts
  • Partnered with leadership to track projects, manage timelines, and improve operational efficiency

Sales & Marketing Associate

Pure Barre
San Francisco
05.2025 - 07.2025
  • Generated new business through lead generation, outbound prospecting, and inbound lead follow-up via phone, email, and in-person interactions
  • Built relationships with prospective clients using a consultative sales approach to assess needs and recommend solutions
  • Supported marketing campaigns, tracked engagement data, and refined outreach strategies to improve conversion rates

Server/Hostess

Wasabi Sushi
Boise
08.2024 - 05.2025
  • Delivered high-quality customer service in a fast-paced environment, managing multiple tables and guest needs simultaneously
  • Built rapport with customers, contributing to repeat business and positive customer experiences

Dental Assistant

Michael W. Neal, DDS
Healdsburg
05.2024 - 08.2024
  • Supported patient-facing operations, including intake, scheduling, and communication in a high-volume environment
  • Maintained detailed patient records and ensured efficient workflow and positive customer experience

Education

Bachelor of Science - Medical and Healthcare Science

Boise State University
Boise, ID
05-2025

Skills

  • Lead Generation
  • Prospecting
  • Pipeline Management
  • Relationship Building
  • CRM Systems
  • Google Workspace
  • Objection Handling
  • Problem-Solving

Involvement

  • Boise State Women in Business, Member
  • Boise State Dental Club, Member
  • Redwood Empire Food Bank, Red Cross, Box of Balloons

Timeline

Office Coordinator & Dental Assistant

Twice Pediatric Dentistry
10.2025 - Current

Sales & Marketing Associate

Pure Barre
05.2025 - 07.2025

Administrative Assistant

Phifer Pavitt Wine
12.2024 - 10.2025

Server/Hostess

Wasabi Sushi
08.2024 - 05.2025

Dental Assistant

Michael W. Neal, DDS
05.2024 - 08.2024

Bachelor of Science - Medical and Healthcare Science

Boise State University
LILY MCGOWAN