Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lily Randolph

Knoxville

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Digital Personal Shopper

Walmart
02.2024 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Loaded and unloaded orders at the store with respect to customers time and vehicles.

Shift Lead

Walgreens
01.2022 - 01.2024
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.

Customer Service Associate

Six Flags Great America
05.2021 - 12.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Upheld proper visual merchandising standards on retail floor and windows.
  • Informed guests of appropriate products available to increase retail sales.

Education

High School Diploma -

Carmel Catholic High School
Mundelein, IL
05.2022

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Product Knowledge
  • Stock management
  • Employee Training
  • Conflict Resolution
  • Work Delegation
  • Timeliness

Timeline

Digital Personal Shopper

Walmart
02.2024 - Current

Shift Lead

Walgreens
01.2022 - 01.2024

Customer Service Associate

Six Flags Great America
05.2021 - 12.2021

High School Diploma -

Carmel Catholic High School

Similar Profiles

CREATE PROFILE
Lily Randolph