Summary
Overview
Work History
Education
Skills
Certification
References
Work Availability
Accomplishments
Timeline
Generic

Linda Cremen

Johnson City

Summary

Detail-oriented professional with over 18 years of experience in the orthopaedics and healthcare support. Skilled in electronic health records, patient education, and appointment scheduling. Committed to ensuring efficient operations and high-quality patient care in fast-paced environments. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Expertly assist with office operations and physician support working hand in hand with 2 high volume providers .

Overview

23
23
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Associated Orthopaedics
Johnson City
05.2005 - Current
  • Assisted healthcare providers with patient examinations and procedural preparations.
  • Maintained patient records and ensured accurate data entry in electronic systems.
  • Collected vital signs and documented measurements for patient assessments.
  • Provided patient education on treatment plans and medication usage as instructed.
  • Scheduled appointments and managed patient flow in a busy clinic environment.
  • Sterilized instruments and maintained cleanliness in examination rooms and workspaces.
  • Coordinated communication between patients, physicians, and medical staff effectively.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents and supplies to maintain team productivity.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
  • Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
  • Assessed, documented, and monitored vital signs for patients within outpatient setting.
  • Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
  • Assisted with scheduling patient appointments and follow-up visits.
  • Documented notes during patient visits.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Contacted medical facilities to schedule patients for admission.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Explained treatment procedures and physicians' instructions.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Processed orders for medical supplies and lab equipment.

Coding and Reimbursement Specialist

Select Speciality Hospital
Bristol, TN
03.2003 - 05.2005
  • Verified signatures and checked medical charts for accuracy and completion.
  • Reviewed patient charts to better understand health histories, diagnoses, and treatments.
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.

Education

High School Diploma -

Clintwood High School
Clintwood, VA
06-1986

Skills

  • Electronic health records
  • Patient education
  • Vital signs assessment
  • Medical procedure assistance
  • Appointment scheduling
  • Healthcare coordination
  • Patient triage
  • Medical supply procurement
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Time management
  • Patient scheduling
  • Attention to detail
  • Team collaboration
  • Insurance verification
  • Needs assessments
  • Wound care
  • Verbal and written communication
  • Insurance confirmation
  • Patient documentation
  • Multitasking and organization
  • Healthcare procedures
  • Blood pressure measurement
  • Triage assessment
  • Physical stamina
  • Treatment setup
  • Basic life support
  • Telephone etiquette
  • Medication administration
  • Sterilization techniques
  • Sample collection procedures
  • Safety compliance
  • Inventory management
  • Inventory and supply management
  • Injection administration
  • Medical terminology
  • Specimens collection and processing
  • Clinical applications
  • Problem-solving
  • Infection control
  • HIPAA compliance
  • Workflow organization
  • [Type] coding
  • Emergency response preparedness
  • Diagnostic support
  • Vital signs and examinations
  • Clinical and administrative support
  • Documentation expert
  • Medical supply inventory
  • Certified in basic life support (BLS)
  • Anatomy and physiology
  • Monitoring patient progress

Certification

CCMA

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

Certified Ortho Cast Tech

Medical Coding and Reimbursment

Timeline

Certified Medical Assistant

Associated Orthopaedics
05.2005 - Current

Coding and Reimbursement Specialist

Select Speciality Hospital
03.2003 - 05.2005

High School Diploma -

Clintwood High School
Linda Cremen