Linda Genthner
Blountville
Summary
Organized Receptionist Manager with expertise in streamlining operations and enhancing communication. Proven experience in multitasking and patient advocacy, delivering efficient office management and high client satisfaction. Skilled in crisis intervention and individualized care plan development, contributing effectively to client support and team success.
Overview
6
6
years of professional experience
Work History
Care Advocate
Advance call technologies
Blountville
06.2025 - Current
- Assessed client's physical, mental, social, and environmental needs.
- Educated clients on benefits enrollment processes and eligibility requirements.
- Assisted clients in understanding healthcare options and resources available.
- Resolved client issues by utilizing problem-solving skills and available resources effectively.
- Collaborated with team members to enhance service delivery and client satisfaction.
Receptionist Manager
Doran Construction Services
Blountville
07.2020 - 06.2025
- Streamlined daily reception operations to enhance workflow and improve communication.
- Oversaw daily office operations, tracking supplies, updating records, managing mail distribution, and responding to inquiries to maintain operational efficiency.
- Coordinated meetings and events, preparing materials and logistics to support successful execution.
- Performed data entry tasks related to customer information into computer databases for record keeping purposes.
Education
High School Diploma -
South Effigham High
Guyton, GA05-1998
Skills
- Customer care
- Client relationship management
- Conflict resolution
- Team collaboration
- Multitasking efficiency
- Professional phone and email etiquette
- Empathetic communication
Timeline
Care Advocate
Advance call technologies
06.2025 - Current
Receptionist Manager
Doran Construction Services
07.2020 - 06.2025
High School Diploma -
South Effigham High