Linda Smallwood
Havco
Sweetwater
7
years of professional experience
Dedicated professional with a strong background in customer service and teamwork. Proven ability to enhance guest experiences through effective communication and attention to detail.
Work History
Gl1
2 Months- Collaborated with team members to meet daily production targets.
- Adhered to safety protocols while handling tools and materials.
- Maintained cleanliness and organization of work area to enhance efficiency.
Restaurant Waiter
1 Year- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Accurately processed orders and managed multiple tables efficiently during peak hours.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Utilized point-of-sale system to manage transactions and track inventory effectively.
- Supported promotional events by creating an inviting atmosphere for customers and coordinating service efforts.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Waitress
4 Years 4 Months- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while ensuring timely order delivery.
- Collaborated with kitchen staff to enhance food presentation and accuracy.
- Trained new team members on menu details and service protocols.
- Implemented strategies to increase guest satisfaction through attentive service.
- Resolved customer complaints promptly, maintaining positive dining experiences.
- Assisted in inventory management by tracking stock levels and supplies.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
No Degree
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Multitasking Abilities
Excellent communication
Critical thinking
Computer skills
Organizational skills
Calm under pressure
Active listening
Decision-making
Timeline
Gl1
Havco
05.2026 - CurrentRead More
Restaurant Waiter
Waffle House Restaurant
05.2025 - 05.2026Read More
Waitress
Fulins Aisain Cuisine
11.2019 - 03.2024Read More
LA Career Development Center
No Degree
Read More