Summary
Overview
Work History
Skills
Timeline
Generic

LINDSAY HADDOCK

Clarksville

Summary

Skilled team player with strong background in service environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Always willing to work as a team player.

Overview

8
8
years of professional experience

Work History

Total Case Coordinator

Agero, Toyota
04.2021 - Current
  • Currently I assist the guests with their inquiries regarding their Toyota vehicles.
  • I assist the guests with complaints about dealerships or their vehicles
  • I research answers to questions that the guests call in with.
  • I also have had time to help mentor and assist new hires on their first weeks of phone calls.

Roadside Assistance Agent

Agero
07.2020 - 04.2021
  • Started out in State Farm and USAA in OneRoad, within a month after that training, was trained in Swoop for Volkswagen, Audi, and Porsche.
  • Was primarily working with Swoop for the Audi, Porsche, and VW Roadside, but when given the chance would take calls for USAA and State Farm in OneRoad.
  • Helped to take care of customers and make sure they get the help that they needed.

Assistant Manager

Murgas LLC, Domino's
07.2018 - 07.2020
  • Initially started as someone who made the pizzas, went into delivery, and then went to Assistant Management
  • Helped to make the pizzas, make sure the store was running smoothly, and ran the shifts
  • Part of the job as an assistant manager at Domino's was to open or close the store, and get the store ready for the day
  • Had to make the store was running efficiently, and make sure that customers were happy
  • Would help with customer complaints, and make sure they got everything they needed and more
  • Would also help to make the schedule for the store and order the food and supplies.

Service Representative

Cook Out
04.2018 - 08.2018
  • While briefly at Cook Out, took the customer's orders and would help with their complaints
  • Would make sure everything was correct before sending it out to the customers.
  • Would wash dishes and also make sure that the store was clean and ready for the next day.

Shift Manager

Larsen Enterprises LLC, McDonald's
01.2016 - 04.2018
  • Ran the overnight shift, making sure the store was clean and the food was fresh.
  • Took orders, cooked the food, and cleaned the store.
  • Made sure things were ready for the next shift as well as dealing with customer and employee complaints.
  • Would also count the money and kept everything organized.

Skills

  • Empathetic
  • Organized
  • Customer oriented
  • Can type 60 WPM
  • Good with computers
  • Willing to learn

Timeline

Total Case Coordinator

Agero, Toyota
04.2021 - Current

Roadside Assistance Agent

Agero
07.2020 - 04.2021

Assistant Manager

Murgas LLC, Domino's
07.2018 - 07.2020

Service Representative

Cook Out
04.2018 - 08.2018

Shift Manager

Larsen Enterprises LLC, McDonald's
01.2016 - 04.2018

Similar Profiles

CREATE PROFILE
LINDSAY HADDOCK