Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Lindsey Bacalan

Lindsey Bacalan

Franklin

Summary

Professional property management expert ready to deliver outstanding results as a leasing agent. Strong background in overseeing properties, ensuring tenant satisfaction, and managing leases. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.

Overview

12
12
years of professional experience

Work History

Property Manager/Business Owner

Cloud Nine TN Rentals, LLC
03.2021 - Current
  • Built and automated a seven figure revenue stream through rental arbitrage in apartment complexes, working closely with building management teams.
  • Handled tenant/guest complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant and host/guest relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants/guests, and maintaining property aesthetics.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Increased property occupancy rates by effectively marketing available units.
  • Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.

Military Police Sergeant

US Army National Guard
09.2013 - 09.2023
  • Promoted effective workplace communication by encouraging open dialogue, coordinating team meetings, and ensuring clarity in task delegation and expectations.
  • Investigated incidents thoroughly, resulting in accurate reports that supported legal actions when necessary.
  • Conducted thorough background checks on personnel and visitors, mitigating potential risks by verifying identities and affiliations.
  • Effectively deescalated workplace conflicts by remaining calm under pressure, actively listening to concerns, and facilitating respectful, solution-focused discussions.
  • Demonstrated strong time management skills by prioritizing tasks, meeting tight deadlines, and efficiently balancing multiple duties without compromising quality.
  • Provided a safe environment for civilian and military personnel by responding quickly to emergencies and coordinating with first responders.
  • Created and implemented security protocols and procedures to safeguard personnel and property.

Education

General Studies

Jefferson Community And Technical College
Louisville, KY

General Studies

American Military University

Skills

  • Property management
  • Customer service-focused
  • Exceptional oral and written communication skills
  • Property tours and inspections
  • Maintenance scheduling
  • Administrative support
  • Marketing and advertising
  • Creative and adaptable
  • Complaints investigation
  • Leasing and sales
  • Payment collection
  • Contract negotiation

Accomplishments

    Consistently a top producer as a short term rental host since 2021.

    Awarded for Nashville's high achievement host 2023.

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Property Manager/Business Owner

Cloud Nine TN Rentals, LLC
03.2021 - Current

Military Police Sergeant

US Army National Guard
09.2013 - 09.2023

General Studies

Jefferson Community And Technical College

General Studies

American Military University

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Lindsey Bacalan