LINDSEY BROOKS
Knoxville
Summary
Dynamic and results-oriented professional with extensive experience in account management, market development, and client relations within fast-paced, customer-centric environments. Demonstrated expertise in data analysis and strategic initiatives driving market growth while fostering robust stakeholder partnerships. Solid foundation in social work enhances exceptional communication, problem-solving, and relationship-building capabilities, ensuring a holistic approach to client engagement and satisfaction. Committed to delivering impactful solutions aligned with organizational goals to elevate client experiences.
Overview
6
6
years of professional experience
Work History
Market Development Lead (MDL)
Campbell’s Company
12.2024 - Current
- Drive market growth across assigned territory by partnering with Independent Distributor Partners (IDPs), identifying expansion opportunities and improving overall market performance
- Analyze sales data, market trends, and retailer performance to uncover revenue opportunities and support data-driven decision-making
- Lead collaborative discussions with IDPs to optimize operations and strengthen overall business performance
- Resolve retailer and distributor issues quickly, ensuring positive outcomes and maintaining strong partnerships
- Conduct route consultations and periodic inventory reviews to support operational efficiency
- Build and maintain relationships with key retail decision-makers to enhance product presence and performance
- Partner cross-functionally with sales leadership and warehouse teams to address business challenges and drive results
- Utilize Microsoft Excel and sales platforms to track performance, generate insights, and support strategic decisions
Account Manager
Snow Companies
Williamsburg, VA
02.2023 - 11.2024
- Partnered with clients and agencies to execute marketing and cross-promotional campaigns
- Resolved client concerns and escalations, maintaining strong satisfaction and trust
- Trained and supported patient ambassadors, acting as a liaison between stakeholders
- Built long-term client relationships, contributing to increased retention and loyalty
- Ensured compliance with legal and regulatory standards across account operations
Server / Shift Leader
Highwaters Sports Bar & Grill
Surf City, NC
04.2020 - 09.2022
- Delivered high-quality customer service in a fast-paced environment
- Managed customer concerns and resolved issues efficiently
- Led shift operations including closing procedures and team coordination
- Improved service efficiency by quickly mastering policies and procedures
Education
Social Work
Radford University
Radford, VA08-2021
Skills
- Market Analysis & Sales Strategy
- Client & Partner Relationship Management
- Conflict Resolution & Problem Solving
- Cross-Functional Collaboration
- Microsoft Excel, PowerPoint & Office Suite
- Salesforce & Sales Platforms
- Data Analysis & Reporting
- Strong Communication & Leadership
Timeline
Market Development Lead (MDL)
Campbell’s Company
12.2024 - Current
Account Manager
Snow Companies
02.2023 - 11.2024
Server / Shift Leader
Highwaters Sports Bar & Grill
04.2020 - 09.2022
Social Work
Radford University
INTERNSHIP EXPERIENCE
- Student Intern Equilibrium Equine Therapy — Roanoke, VA Built trust with clients to foster open communication Collaborated with teams to deliver personalized therapy sessions
- Student Intern Beans and Rice Inc. — Radford, VA Designed and led student-focused activities promoting teamwork and critical thinking Adapted instruction to support diverse learning styles