Lindsey Felton
Nashville
Summary
Experienced cocktail server with a strong ability to perform in fast-paced, high-energy environments while providing outstanding customer service. Adept at managing multiple tables, prioritizing tasks, and maintaining a positive attitude during peak hours. Consistently recognized for efficiency, professionalism, and creating memorable guest experiences.
Overview
9
9
years of professional experience
Work History
Cocktail Server
Whiskey Row
08.2018 - 10.2020
- Delivered exceptional customer service in high-pressure environments.
- Managed multiple drink orders efficiently during peak hours.
- Collaborated with kitchen staff to ensure seamless service flow.
- Trained and mentored new servers on operational procedures.
- Resolved customer complaints promptly, maintaining satisfaction levels.
Server
Bar Louie
09.2017 - 10.2019
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to streamline order preparation and enhance efficiency.
- Trained and mentored new servers on menu knowledge and service standards.
- Managed multiple tables simultaneously, maintaining high service quality during peak hours.
Server
The Stillery Midtown
02.2017 - 07.2018
- Implemented effective inventory tracking methods for bar supplies.
- Enhanced guest experiences through personalized drink recommendations.
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to streamline order preparation and enhance efficiency.
- Trained and mentored new servers on menu knowledge and service standards.
- Managed multiple tables simultaneously, maintaining high service quality during peak hours.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Justice For Girls
05.2011 - 04.2013
- Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
- Cleaned, closed, and secured store at end of shift.
- Greeted customers, identified needs and provided product advice.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Increased customer satisfaction by providing exceptional service and assistance with clothing selections.
- Pressed and folded items upon arrival in store to increase visual appeal.
- Developed strong product knowledge to recommend suitable clothing options based on customers'' needs, preferences, and desired fit.
Education
Independence High School
Nashville, TN01-2012
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Outgoing personality
- Money handling
Timeline
Cocktail Server
Whiskey Row
08.2018 - 10.2020
Server
Bar Louie
09.2017 - 10.2019
Server
The Stillery Midtown
02.2017 - 07.2018
Sales Associate
Justice For Girls
05.2011 - 04.2013
Independence High School