LINDSEY GIBSON
Savannah
Summary
Customer service professional with 15+ years of experience in healthcare, operations, and client support. Skilled in resolving complex issues, improving processes, and delivering accurate results in fast-paced environments. Recognized for strong communication, problem-solving, and the ability to manage multiple priorities while maintaining exceptional service.
Overview
18
18
years of professional experience
Work History
Customer Service Representative
AllParts Medical
Nashville
2019.06 - Current
- Support coaching and development of junior team members.
- Drive continuous improvement initiatives to enhance customer experience.
- Resolve complex and high-priority customer issues by coordinating internal teams for timely solutions.
- Reviews and validates high impact service requests and orders, ensuring precision and accuracy in processing and execution.
- Prepare customer quotes and process orders accurately and efficiently.
Operations Specialist
PESG Educational Staffing Solutions
Nashville
2018.08 - 2019.06
- Coordinated substitute teacher placements across multiple school districts.
- Conducted background checks and ensured compliance requirements.
- Supported onboarding and training processes.
Personal Assistant
Betty Ann Murphy
Nashville
2018.03 - 2018.08
- Managed estate sale operations from start to finish.
- Coordinated communication between buyers, sellers, and contractors.
- Provided administrative and organizational assistance.
Property Services
Self-employeed
Jackson
2015.09 - 2017.06
- Managed property maintenance and rental readiness.
Admissions Specialist
Jackson Madison County General Hospital
Jackson
2008.10 - 2015.09
Education
Some College (No Degree) -
Jackson State Community College
Jackson, TNMassage Therapy
Bodyworks School of Massage
Jackson, TNSkills
- Customer relationship management
- Account management
- Customer relations
- Effective communication
- Problem solving
- Team collaboration
- Team development
- Continuous improvement
- Research
- Strong teamwork
- Communication skills
- Positive and professional
Timeline
Customer Service Representative
AllParts Medical
2019.06 - Current
Operations Specialist
PESG Educational Staffing Solutions
2018.08 - 2019.06
Personal Assistant
Betty Ann Murphy
2018.03 - 2018.08
Property Services
Self-employeed
2015.09 - 2017.06
Admissions Specialist
Jackson Madison County General Hospital
2008.10 - 2015.09
Some College (No Degree) -
Jackson State Community College
Massage Therapy
Bodyworks School of Massage