Lindsey VanHooser
Monteagle
Summary
Dynamic PACS Technical Coordinator and CT Technologist with a proven track record at CHI Memorial. Excelled in incident management and fostering team collaboration, significantly enhancing operational efficiency. Skilled in quality assurance and interpersonal communication, ensuring high standards of technical performance and patient care. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
17
17
years of professional experience
Work History
PACS Technical Coordinator for Imaging Services
CHI Memorial
01.2020 - Current
- Managed McKesson and Merge PACS systems and Powerscribe dictation system to ensure seamless operations.
- Collaborated with EPIC radiant analysts to develop efficient workflows and resolve technical issues.
- Worked directly with the radiologist to implement new workflows.
- Oversaw technical team and monitored progress to ensure alignment with assignment objectives.
- Delivered service levels in line with agreements by coordinating on-site support or remote assistance.
- Established troubleshooting strategies to help team members deal swiftly with common problems.
- Handled escalated calls for technical support to back up team members.
- Partnered with project team members to identify and quickly address problems.
- Created and implemented contingency plans to address potential risks.
- Trained personnel on use of IT tools and applications.
- Conducted quality assurance to verify accuracy of data used in IT projects.
CT Technologist
CHI Memorial
01.2012 - 01.2020
- Performed high quality CT exams.
- Evaluated images for technical quality and accuracy.
- Prepared and mixed contrast agents for enhanced imaging.
- Positioned patients for imaging procedures.
- Monitored patients' well-being during exams and recognized discomfort or medical problems and took appropriate action.
- Assisted radiologists with image-guided body biopsies and thyroid biopsies.
- Positioned patients for imaging procedures
- Trained and supervised new radiologic technologists and technicians.
Diagnostic Radiologic Technologist
CHI Memorial
11.2009 - 01.2012
- Reviewed physicians' orders to assess medical imaging requirements and operated radiologic equipment to produce high-quality diagnostic images, enhancing diagnostic accuracy.
- Captured diagnostic images in operating rooms, emergency rooms, and patients' bedsides using mobile equipment, ensuring timely and accurate imaging for critical assessments.
- Established rapport with patients to reduce anxiety and promote cooperation, facilitating a positive care experience during imaging procedures.
- Operated radiologic equipment to produce diagnostic images and films.
Education
Certificate of Computed Tomography - Computed Tomography
Chattanooga State Technical Community College
Chattanooga, TN12-2009
Associate of Applied Science - Radiologic Technology
Chattnoogs State Technical Community College
Chattanooga, TN08-2009
Skills
- Incident management
- System administration
- Performance monitoring
- Testing and troubleshooting
- Quality assurance
- Prepare reports
- Database management
- Problem-solving
- Analytical thinking
- Multitasking
- Task prioritization
- Verbal and written communication
References
Reference #1
Diana Murnan
Principal Software Engineer, Primary EHR O&M Radiology/Cardiology
Clinical, Consumer Apps and Data
CommonSpirit Health
402-618-0826 (O/M)
diana.murnan@commonspirit.org
I work directly with Diana on troubleshooting and workflow issues for EPIC radiant at CHI Memorial.
Reference #2
Jason Gipson, BS, R.T.(R)
Market Director of Imaging Operations
2525 De Sales Avenue, Chattanooga, TN 37404
P 423-495-8736 C 423-400-3841
Jason.gipson@commonspirit.org
Jason is my director at CHI Memorial.
Reference #3
Mike Partin
CEO of Sequachee Valley Electric Cooperative
512 S Cedar Ave, South Pittsburg, TN 37380
423-240-5392
Mpartin@svalleyec.com
Mike is a long time family friend.
Timeline
PACS Technical Coordinator for Imaging Services
CHI Memorial
01.2020 - Current
CT Technologist
CHI Memorial
01.2012 - 01.2020
Diagnostic Radiologic Technologist
CHI Memorial
11.2009 - 01.2012
Certificate of Computed Tomography - Computed Tomography
Chattanooga State Technical Community College
Associate of Applied Science - Radiologic Technology
Chattnoogs State Technical Community College