ERP Systems: SAP and Oracle Commerce Cloud
LINGESWARI SUNDARESAN
BUSINESS DEVELOPMENT CONSULTANT
Chennai
Summary
Business Development Consultant with expertise in US government contracting, RFP/RFI processes, and compliance support. Experienced in using a proprietary Salesforce-based CRM to manage pipelines and drive BD strategies. Skilled in opportunity analysis, client engagement, and helping small to mid-sized GovCons grow through tailored outreach and strategic planning.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
2
2
Certificates
Work History
Business Development Consultant
B2G Consulting Solutions
01.2025 - Current
- Contributed to the initial setup and compliance structuring of B2G Consulting Solutions, focusing on strategic alignment with U.S. government contracting standards.
- Completed in-depth training on B2G business operations, including federal RFP (Request for Proposal) and RFI (Request for Information) processes.
- Specialized in identifying and analyzing RFPs/RFIs from key federal and state government procurement portals, matching opportunities to client capabilities.
- Performed contract award analysis to identify market trends, competitive activity, and potential future opportunities for clients.
- Applied a data-driven approach to tracking pre-solicitation (pre-RFP) activity, agency spending, and procurement forecasts—enabling strategic targeting for government contractors.
- Worked extensively with our proprietary Salesforce-based CRM tool, designed and built in-house to help clients track their pipeline, manage outreach, and increase their chances of winning government contracts.
- Developed and executed customized business development strategies using the CRM, tailoring workflows and pipeline metrics to suit different contractor profiles.
- Collaborated with a dedicated BD team to manage full-cycle BD operations, from lead generation to post-submission follow-ups.
- Managed and maintained social media accounts for multiple clients, ensuring strong digital presence and ongoing engagement with target audiences in the GovCon space.
- Supported clients in enhancing communication strategies, improving client touchpoints, and boosting engagement through periodic updates, BD check-ins, and proposal milestone tracking.
- Played a key role in strategic planning efforts to grow the client base and optimize internal workflows using feedback loops and CRM-based performance analytics.
TEAM LEAD
Wissend
01.2024 - 01.2025
- Team Management: Lead and support a team of e-commerce specialists, ensuring alignment with goals
- Operations Oversight: Monitor and optimize e-commerce platform operations, including product management and order processing
- Handled a special project CCPC (Pricing Task) during peak season by monitoring sales trends, mapping competitive prices on the client site, and generating timely client reports.
- Performance Analysis: Analyze key metrics to identify areas for improvement and make data-driven decisions
- Collaboration: Coordinate with cross-functional teams to execute strategies and initiatives effectively
- Training and Development: Provide coaching and support to enhance team members' skills and performance
- Problem-solving: Resolve operational challenges and technical issues to ensure business continuity
- Reporting: Generate reports and provide insights to track progress and inform decision-making
ASSISTANT TEAM LEAD
Wissend
01.2023 - 01.2024
- Act as team lead and responsible for the overall team production.
- Segregation of team on various process and Monitor production activities and adjust schedules for on-time delivery.
- Supervise the production team to manage and execute the workflow.
- Preparing shift roasters, scheduling overtime time plans, maintaining and improving the team's overall productivity.
- Suggest process improvements to enhance production quality and capacity
- Forecasting the requirements of the production to achieve the production target.
- Making the most efficient utilization of the available resources for production.
- Organize job training for the team members to achieve production goals.
- Building team spirit among the workmen and also motivated through personal improvement, conducting one-on-one, etc.
- Work with the team to plan schedule and perform production activities.
SENIOR CONTENT CONTROL OPERATOR
Bright River
04.2020 - 11.2022
- Ensured consistent product quality by implementing and maintaining rigorous quality standards.
- Managed the import and assignment of articles to the production team, ensuring smooth workflow operations.
- Conducted weekly huddle meetings for the production team, preparing and presenting slides with client feedback to drive continuous improvement.
- Trained new joiners, provided ongoing support, and guided them through their ramp-up plans to ensure a successful onboarding experience.
CONTENT CONTROL OPERATOR
Bright River
11.2018 - 04.2020
- Acquired in-depth product knowledge and created product catalogs using a customized private platform.
- Managed daily task volumes within SLA, consistently meeting quality standards.
- Collaborated with over 50+ brands, ensuring precise catalog creation aligned with brand-specific requirements.
- Developed catalogs tailored to individual brand expectations, maintaining high accuracy and consistency.
- Gained experience working across diverse product categories, showcasing adaptability and attention to detail.
Education
Masters of Administration - Marketing Management And Research
Loyola College - PULCS
Chennai, India 01.2021 - 01.2023
Bachelor of Science - Visual Communication
Women's Christian College
Chennai, India 01.2014 - 01.2017
Secondary School -
Muruga Dhanushkodi Gr. Hr. Sec.
Chennai 01.2011 - 01.2014
Skills
Operations management and Team management
Software
E-commerce Platforms: Mirakl, Magento, CS-Cart and Shopify Plus
Inventory & Order Management: Virtual Stock
Payment Gateways: Paypal, Worldpay, Techcredit and Felxifi
Adobe
Certification
Power BI
Timeline
Business Development Consultant
B2G Consulting Solutions
01.2025 - Current
TEAM LEAD
Wissend
01.2024 - 01.2025
ASSISTANT TEAM LEAD
Wissend
01.2023 - 01.2024
Masters of Administration - Marketing Management And Research
Loyola College - PULCS
01.2021 - 01.2023
SENIOR CONTENT CONTROL OPERATOR
Bright River
04.2020 - 11.2022
CONTENT CONTROL OPERATOR
Bright River
11.2018 - 04.2020
Bachelor of Science - Visual Communication
Women's Christian College
01.2014 - 01.2017
Secondary School -
Muruga Dhanushkodi Gr. Hr. Sec.
01.2011 - 01.2014
Languages
English
Tamil
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