LISA ALLEN
Hixson
Summary
Efficient Cash Posting Specialist excelling in high productivity and swift task completion. Achieved accuracy in financial data entry and reconciliation through effective communication with clients and team members. Resourceful Office Leader optimizing office procedures and overseeing operations while managing schedules, payroll, and business correspondence in high-pressure environments.
Overview
16
16
years of professional experience
Work History
Cash Posting Specialist
Mountain Management Services
Chattanooga
09.2024 - Current
- Processed and posted payments to patient accounts in a timely manner.
- Posted payments for insurance companies, including Medicare and Medicaid, by accurately entering data into the system.
- Performed daily reconciliation of cash postings against bank deposits.
- Reconciled daily payment batches to ensure accurate financial reporting.
- Collaborated with accounting team to streamline cash handling procedures.
- Handled all electronic and manual payments and adjustments, ensuring that data was accurately posted.
- Maintained accurate records of all payments posted in an organized filing system.
- Prepared, distributed and reviewed insurance payments and recorded in corporate database.
- Utilized accounting software to update transaction records efficiently.
- Downloaded, printed and batched electronic funds transfers and remits.
OFFICE SUPERVISOR/BILLING SPECIALIST
Michael W. Goodman, MD
Chattanooga
04.2022 - 07.2024
- Supervised office staff, ensuring efficient operation and meeting of all deadlines.
- Processed cash postings daily for multiple accounts with precision.
- Supervised office staff, facilitating smooth operations and timely completion of deadlines.
- Assisted in training new staff members on cash posting processes and procedures.
- Provided customer service support to patients with billing questions and concerns.
- Delivered customer service support to patients, addressing billing inquiries and concerns effectively.
FRONT DESK RECEPTIONIST/BILLING REP
Nephrology Associates
Chattanooga
08.2021 - 03.2022
- Documented all incoming calls, messages, and visitor enquiries to ensure accurate communication and follow-up.
- Maintained a detailed log of all incoming calls, messages received, and visitor enquiries.
- Processed payments accurately using electronic health record systems.
- Prepared, distributed and reviewed insurance payments and recorded in corporate database.
LEAD COORDINATOR
Peytons Southeastern
Cleveland
07.2016 - 05.2021
- Oversaw budgeting for office expenses, optimizing resource allocation.
- Reviewed physical and digital records to ensure accuracy and maintain compliance.
- Handled customer inquiries and complaints to enhance service satisfaction.
- Reviewed physical and digital records to identify and correct inaccuracies.
ASSISTANT STORE MANAGER
Dollar General
Chattanooga
06.2015 - 05.2016
- Developed forward-thinking policies that aligned with business needs and enhanced team collaboration.
- Utilized industry and operational knowledge to identify and implement new revenue streams.
- Cultivated relationships with vendors and monitored supply chain performance to identify and address deficiencies.
- Conducted market research to stay ahead of industry trends and competitor activities.
SECURITY SUPERVISOR
Shook Construction
Chattanooga
01.2011 - 12.2013
- Developed and implemented comprehensive security protocols to safeguard company assets.
- Conducted regular building risk audits to identify and address potential vulnerabilities.
- Led team of security personnel, delivering training and conducting performance evaluations to enhance team effectiveness.
- Created and executed comprehensive security protocols to protect company assets and ensure safety.
Education
CERTIFICATE OF COMPLETION - MEDICAL CODING & BILLING
UTC
Chattanooga, TN, TNGED -
Georgia Technically College
GeorgiaSkills
- Payment processing
- Claim Processing
- Cash reconciliation
- Billing Administration
- Expense Reporting
- Financial Reporting
- Data Entry
- Office Management
- Team Coordination
- Workforce Coordination
- Employee Supervision
- Portfolio Management
Timeline
Cash Posting Specialist
Mountain Management Services
09.2024 - Current
OFFICE SUPERVISOR/BILLING SPECIALIST
Michael W. Goodman, MD
04.2022 - 07.2024
FRONT DESK RECEPTIONIST/BILLING REP
Nephrology Associates
08.2021 - 03.2022
LEAD COORDINATOR
Peytons Southeastern
07.2016 - 05.2021
ASSISTANT STORE MANAGER
Dollar General
06.2015 - 05.2016
SECURITY SUPERVISOR
Shook Construction
01.2011 - 12.2013
CERTIFICATE OF COMPLETION - MEDICAL CODING & BILLING
UTC
GED -
Georgia Technically College