Lisa Coffelt
Chattanooga
Summary
Relationship-driven specialty healthcare professional with established access and trusted partnerships across neurology and specialty physician practices throughout the Chattanooga market. Proven success driving business growth through strategic provider engagement, operational collaboration, and patient centered service within specialty infusion and pharmacy environments.
Overview
8
8
years of professional experience
Work History
Regional Director of Sales
ContinuumRx
Chattanooga
04.2022 - Current
- Established ContinuumRx as a recognized specialty infusion partner within the Chattanooga market through strategic relationship development with key referral sources across neurology, allergy/immunology, and specialty practices
- Secured and expanded business with one of the region’s largest allergy practices by becoming a trusted extension of the clinical team through responsive patient support, operational partnership, and consistent service excellence
- Cultivated trusted relationships with neurologists, advanced practice providers, office managers, infusion staff, and referral coordinators across territory to enhance referral flow
- Contributed to launch and growth initiatives for new ambulatory infusion center, driving service accessibility and patient engagement
- Identified growth opportunities and expanded key accounts through strategic territory development and high touch provider engagement
- Gained recognition from referral sources for responsiveness, reliability, and problem-solving, reinforcing commitment to patient-centered service
- Delivered education and in service presentations on specialty infusion therapies, including IVIG/SCIG products and complex infusion treatments
Business Development
Amerita
Chattanooga
12.2020 - 04.2022
- Communicated consistently with team members to strengthen partnerships and support strategic growth initiatives.
- Functioned as the primary contact between referral sources, patients, and Amerita team to promote coordinated care and effective communication.
- Presented educational sessions and conducted in-service trainings on therapy education, medication details, and infusion processes.
- Increased growth within key accounts by 15% during the first quarter through relationship development and proactive account management.
Area VP of Business Development
Hospice of Chattanooga
Chattanooga
12.2017 - 12.2020
- Directed and implemented strategic sales initiatives with sales team, focusing on account development strategies, targeted messaging, and sales training that enhanced team performance and supported growth.
- Leveraged competitive market analysis to identify market penetration opportunities, prioritize target accounts, and maintain a focused territory strategy that maximized team ROI.
- Recruited, interviewed, hired, and developed high-performing sales professionals, ensuring alignment with talent, adaptability, and cultural fit to strengthen team capabilities.
- Managed weekly, monthly, and quarterly reports, tracking performance and evaluations through CRM platforms including PlayMaker, CPR+, and Salesforce to inform strategic decisions.
Education
Nursing
Chattanooga State Community College
Chattanooga, TNSkills
- Territory management
- Strategic planning
- Market research
- Territory development
- Business retention
- Customer relationship management
- Relationship building
- Specialty infusion
Timeline
Regional Director of Sales
ContinuumRx
04.2022 - Current
Business Development
Amerita
12.2020 - 04.2022
Area VP of Business Development
Hospice of Chattanooga
12.2017 - 12.2020
Nursing
Chattanooga State Community College