Lisa Querry
Jackson
Summary
With a healthcare career starting in 2015, my expertise began in medical scribing. I have acquired extensive knowledge and experience across multiple specialties, such as emergency medicine, psychiatry, pediatrics, orthopedics, and outpatient care. Working in these diverse environments has fostered an appreciation for their distinctive attributes, all while working towards the shared objective of making sure patients get the best care possible.
Overview
11
11
years of professional experience
Work History
Medical Scribe
West Tennessee Healthcare
10.2020 - 12.2024
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
Medical scribe
ScribeAmerica
09.2015 - 12.2022
- Documented medical history for thousands of patients; charting included CC, HPI, PMHx, PE, Lab results/imaging results, procedures, critical care, and discharge/admitting documentation in the ER setting as well as clinic notes for inpatient/outpatient settings
- Monitored charts and provided updates to the physician's on results as well as notifying them of any critical results in the ER
- Also, kept track of and documented any calls between specialists or hospitalists
- Used multiple EMR programs
- Floor trainer for new hires for days 1-5, completing training feedback and setting daily goals while providing constructive criticism on improvement needs for floor training to be completed
- Became a successful virtual scribe/manager to a remote position once COVID-19 started
Chief Medical Scribe
Scribe America
11.2019 - 08.2020
- Transitioned from an on the floor role to combine it with the management position
- Created schedules on several types of scheduling systems
- Attending weekly meetings via phone calls for check-ins/updates
- Stayed in communication with the physicians to ensure we were meeting their needs and act as a care navigator to make sure they were pleased with our work as well as their ROI
- Held quarterly meetings providing feedback, having open discussions, and addressed anything that needed to be improved
- Kept up with paperwork/documentation needed for each employee
- Learned as a team and boosted overall morale
Project Manager
ScribeAmerica
09.2018 - 08.2020
- Traveled to states in the US for 3-6 month periods implementing new scribe sites in the ER, outpatient clinic, and inpatient notes
- Primary person in charge of recruitment, hiring, staffing, training, while scribing myself
- Managed scheduling, time cards, corrections, quality assessment of chart checks
- Projects included in Birmingham, AL, Glendale, AZ, Poughkeepsie, NY, Nashville, TN, Herndon, VA, and Madison, WI
In-Home Nanny
Personal Employer
08.2013 - 02.2015
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Provided overnight care during family vacations or business trips, ensuring a seamless transition for the children.
Education
degree - interdisciplinary studies with a focus in science
University of Tennessee at Martin
05.2023
Associate's degree -
University of Memphis at Lambuth
05.2015
Skills
- Speed typing
- EMR/EHR use
- Management
- Team building
- Experience with Google-docs
- Experience with drive
- Knowledge of Medical terminology
- Business planning
- HIPPA trained
- Adaptability
Pronouns
She/Her
Timeline
Medical Scribe
West Tennessee Healthcare
10.2020 - 12.2024
Chief Medical Scribe
Scribe America
11.2019 - 08.2020
Project Manager
ScribeAmerica
09.2018 - 08.2020
Medical scribe
ScribeAmerica
09.2015 - 12.2022
In-Home Nanny
Personal Employer
08.2013 - 02.2015
degree - interdisciplinary studies with a focus in science
University of Tennessee at Martin
Associate's degree -
University of Memphis at Lambuth
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